Use Pure Chat to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat offers two live chat plans: Free and PRO. The 100% free live chat plan includes unlimited access to all of our core live chat tools, including unlimited users/operators and unlimited chats. The PRO plan contains everything in the Free plan, plus advanced marketing and sales tools such as real-time visitor analytics, visitor tracking, visitor details, unlimited contacts and integrations with your favorite applications.
With the Pure Chat mobile app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
Improved chatting experience
Improved visitor notifications
Better connection when using multiple devices at once
Better eavesdropping functionality
Fixed sleep issue
Ratings and Reviews
To be fair I haven’t tried any other chat softwares but I do know we love this one. Super easy to set up, use, and customize. Not sure I could ask for any better! Highly recommend!
When you pick up a chat using the purechat application, you cannot see what you are typing. It’s possible this may be an issue with the latest update of iOS or the app itself. However this has made it really tough to use this application. I’m currently using an iPhone 6 when using this app.
From testing there is still a delay on receiving chat notifications vs PC. With the complications of even being able to see what you are typing to a customer makes it really tough to recommend this.
I would only recommend this if only conducting business on PC.
Very buggy - missed out on the chats too many times
I really tried liking this app. I’ve missed my visitors multiple times because: 1. the app was late to notify me, 2. did not notify my at all, 3. notified me only after idling. A usual occurrence is a 2-3 min late notification, after a chat has been initiated and for someone browsing on a website that’s a very long time to wait for an answer.
Maybe upgrading it to a paid version would fix the bug but at this moment I can not afford it as a small, starting business owner. Too bad because it’s a very easy to navigate.
With Family Sharing set up, up to six family members can use this app.