PureFlix 12+

I was a Pure Flixs member years ago. The selections were not that many. I owned most of the movies you had. I love watching true store based movies that reflect the character of God in people.
Now the selections are multiple and you add new movies every week.
I do wish there was a pause button that would hold my spot. Like if I need to finish the movie the next day. I have learned to move it forward and back but it’s touchy. I may not come to the same spot but close which helps a lot thanks for that. I’ve recommended the app to several.
One thing I’d like is a way to mark movies I’ve seen so I don’t repeat them. I was using the heart but when a new update comes they are all removed and I have a habit of picking the same movie out over and over. I have to watch a few minutes to know I’ve seen it. I’d really like a way to mark them. Over all I’m very happy with all you have done.❤️‍🔥

Thank you for your review! It's always a pleasure to receive nice comments – it means we're on the right track! We appreciate your suggestion and will relay it to our team. Blessings!

Love the variety! Can’t find a similar product for a better price!
However, the site is getting more aggravating to watch. It seems very “jumpy” when I’m trying to find something to watch; then, once I find it, it often doesn’t have a visible “play” button/arrow until I click on the picture a few times and change orientation. That’s happened to me for awhile now; but the newest irritation is the movie pauses the picture in spots or drags. It seems to pick right back up again without pushing any buttons, but it’s aggravating to watch a movie and have it temporarily freeze even if it’s only a few seconds. Granted, I just had this happen to me for the first time (with a movie I’ve watched repeatedly), so I know there wasn’t anything wrong with the movie all the other times I saw it, but idk if this is happening now to only this movie or if it’s all across all movies/shows. I stream several other platforms and never have trouble. I don’t plan to call your support line because several people have reported similar problems, so I’m sure you need to adjust your platform. I’m looking forward to seeing this repair soon! I truly love & support what you’re doing, but I can’t find a benefit in continuing to pay for issues that seem to be affecting others and have been affecting viewers for several months at least.
God Bless you & your efforts! I look forward to seeing the issues repaired!

ShannonG1129

We are sorry to hear about the issues you are experiencing with our service. We would love to further assist you.

Please reach out to our Care team via email at support@pureflix.com or you may contact us via phone at 1-855-797-9690, Monday-Friday from 6:00 AM - 6:00 PM MST for further assistance.

I love the idea of having wholesome programs to watch but because of the selection and the quality we decided not to keep the service. I canceled my subscription in July and I was billed in August. I contacted pureflix by email in September bc I cannot get anybody to answer the phone and asked them to stop charging my card bc I have been charged in August and September. It is now November and I noticed another charge from them. Contacted them and asked for the refund back from August. They said they were only going to refund November bc I didn’t contact them sooner. Well. I forwarded the email string I sent in September and I haven’t gotten a response. I did see they refunded the November payment but not August September and October. Thought this was supposed to be a Christian based company but it just feels fraudulent to me.

I get this email from the developer to contact their customer care service. I have done that. They act like it’s my fault that they charge me for something I canceled. I provided cancellation confirmation. I showed them the email I sent when I first learned of the problem. I will never ever purchase anything from pure flix. I have tried to call them several times and I am unable to reach them by phone. This is a joke.

Hello Beadle2013 We're sorry to hear about the frustration with cancelling! So we can further assist you, please reach out to our Care team via email at support@pureflix.com or you may contact us via phone at 1-855-797-9690, Monday-Friday from 7:00 AM - 5:00 PM MST.