PureFlix 12+

I was a Pure Flixs member years ago. The selections were not that many. I owned most of the movies you had. I love watching true store based movies that reflect the character of God in people.
Now the selections are multiple and you add new movies every week.
I do wish there was a pause button that would hold my spot. Like if I need to finish the movie the next day. I have learned to move it forward and back but it’s touchy. I may not come to the same spot but close which helps a lot thanks for that. I’ve recommended the app to several.
One thing I’d like is a way to mark movies I’ve seen so I don’t repeat them. I was using the heart but when a new update comes they are all removed and I have a habit of picking the same movie out over and over. I have to watch a few minutes to know I’ve seen it. I’d really like a way to mark them. Over all I’m very happy with all you have done.❤️‍🔥

Thank you for your review! It's always a pleasure to receive nice comments – it means we're on the right track! We appreciate your suggestion and will relay it to our team. Blessings!

Love the variety! Can’t find a similar product for a better price!
However, the site is getting more aggravating to watch. It seems very “jumpy” when I’m trying to find something to watch; then, once I find it, it often doesn’t have a visible “play” button/arrow until I click on the picture a few times and change orientation. That’s happened to me for awhile now; but the newest irritation is the movie pauses the picture in spots or drags. It seems to pick right back up again without pushing any buttons, but it’s aggravating to watch a movie and have it temporarily freeze even if it’s only a few seconds. Granted, I just had this happen to me for the first time (with a movie I’ve watched repeatedly), so I know there wasn’t anything wrong with the movie all the other times I saw it, but idk if this is happening now to only this movie or if it’s all across all movies/shows. I stream several other platforms and never have trouble. I don’t plan to call your support line because several people have reported similar problems, so I’m sure you need to adjust your platform. I’m looking forward to seeing this repair soon! I truly love & support what you’re doing, but I can’t find a benefit in continuing to pay for issues that seem to be affecting others and have been affecting viewers for several months at least.
God Bless you & your efforts! I look forward to seeing the issues repaired!

ShannonG1129

We are sorry to hear about the issues you are experiencing with our service. We would love to further assist you.

Please reach out to our Care team via email at support@pureflix.com or you may contact us via phone at 1-855-797-9690, Monday-Friday from 6:00 AM - 6:00 PM MST for further assistance.

Pureflix has done a lot to fix it’s user friendliness, but it still has a long way to go. There is so much campy content to sift through on here, every other show or movie is low quality and unwatchable. I don’t imagine the content coordinators themselves would watch half the content on the platform. There categories are also strange and the set up does not prioritize better content over lower budget content, making finding something decent to watch always a task. The shows that are any good haven’t updated there seasons so you can only watch about 5 episodes. They don’t have all of Heartland which seems to be a major watched show.

Also, about half the content right now won’t play on our hdmi cable, we can’t be the only people with screen casting issues, I’m sure this is a major bug. After we go through the effort to sift through the movies and shows and find something decent we are disappointed almost every time now to find that it won’t cast onto our tv.

Pureflix still has a long way to go if it wants to attract customers and retain them. It is simply not a good competitor for these other streaming apps yet.

Thanks for the feedback! All suggestions and thoughts are taken into consideration and we are consistently working to update our apps and site for a more enjoyable user experience. We'll pass this along to our team! For now, our Member Services team would love to help you out. We recommend reaching out to our Member Services team so we can best assist you! You can contact us at 1-855-797-9690 or chat with us online at support.pureflix.com. We would love to help!