Pushpay 4+

My church stop using Pushpay without me knowing it. Now I can only access the transactions, but cannot give one time or add a recurring gift or change a recurring gift. The recurring gifts I had set up continue to be honored and deducted from my checking account. this is distressing. I liked the app while it was in use. However, I could not revise the recurring gifts. This may be my problem with understanding. How do I stop these gifts from occurring now?

I love this app… been using for years. My church giving statements accurately reflect each tithe/offering given. However, I’ve always been a bit suspicious of why the “RECURRING GIFT” button is AUTOMATICALLY DEFAULT when you log on??

For anyone who is new to the app they wouldn’t quickly know to switch to “One Time Gift” if that what they wanted to do or what their Tithing budget allowed.

But to make that the DEFAULT button could cause some to INADVERTENTLY chose and end up overdraft in their accounts.

That leads to lost sheep who think they’ve been “Fleeced by another one of this preachers”. True story from someone I recommended this app to.

My suggestion is to make “ ONE TIME PAYMENT “ the default settings… or change the color of the buttons for better recognition.

Thanks

I recently, one week ago, installed this app to make a monthly recurring donation to my church. The transaction reported that it had been made but then I see an error without any explanation of what the error was. I sent an immediate support question regarding this transaction and now one week later have not heard any resolution or even that they are looking into it. By the way, the app shows no history of the transaction ever being done. So there doesn’t seem away to look at a giving history. But for them not to respond with a resolution or follow up question is inexcusable!