Q7 Wearables 4+

The watch had a good price point, perfect features and great styling; but will never seem to stay either connected or update weather. I have tried multiple weather apps, I have uninstalling app from my iPhone then reinstalling. I have reset the watch too many times to count. Receiving messages and emails or social media never miss one but the weather never seems to update or even domes connect. Always showing partly sunny and 0 degrees, yet it’s snowing and 6 degrees outside. App firmware is up to date on watch and iPhone. Don’t know what else to do? Have tried everything tech support has suggested. Now just frustrated and considering replacing. At this point probably wouldn’t recommend watch at this time.

We are aware of the issue and should be fixed shortly. Email us if you still need help: reviews@q7smartwatch.com

I haven’t had the opportunity of turning it on yet, it’s still charging. However, I was checking out the app that goes along with it. My Fitbit has a period tracker for biological females. Apparently this watch couldn’t fit that in. No worries, I’ll continue to use a different app I suppose. What I find to be the issue is this device is supposed to help with health, yet there’s no way for me to input that I’m pregnant. Which I find to be very important to properly monitor my health and fluctuating weight, heart rate, blood pressure, ect. Fitbit also does not offer this option. Who should I reach out to, to resolve this issue?

Hi there! Thank you for leaving us a wonderful review and suggestion. At the moment, this is not an available feature, but I'm taking this as a feedback and will be forwarded to the Product Team for their review. We are always looking to make improvements and to make sure our customers have the best experience possible. We have made this note for something to possibly add in the future.

At first my watch was okay I was still figuring out some other things. Then I went to go update it on the app and after it was done it shut me out every other time I tried to go on the app. Every time I tried to re-open the app on my phone it will take me off the app right away. I had to do delete the app, disconnect the Bluetooth, shut my watch off a few times, and try other apps just to see what i could do to try an fix it. I had mixed emotions about this watch but now I love it!.

Hi there! Thank you for the 3-star rating. Please email us at reviews@q7smartwatch.com, so we can diagnose the problem and offer a solution. Thank you very much.