Customer experience management meets simplicity in the Qualtrics Follow Up App. You must purchase a Qualtrics closed loop license before Qualtrics Follow Up will allow you to login.

Companies lose more than $83 billion annually due to attrition caused by poor customer experiences. Whether you’ve been doing customer experience management for years or you’re just starting to think about it, you may have a lot of questions on how to continuously improve your program:

How do you close the loop and ensure that customer issues get resolved quickly?
How do you automate follow-up actions and integrate your customer experience into your existing infrastructure and processes?
How do you ensure your most important customers get to the top of the list?
How do you easily adapt your program to your changing environment?

The Qualtrics Follow Up app empowers you to track and act on every issue to resolution.

What’s New

Version 2.4.6

This release contains bug fixes and future feature enhancements.

Ratings and Reviews

3.7 out of 5
12 Ratings

12 Ratings

UsyHasBeen ,

Keeps getting better

Love the new design update. This product keeps getting better and better and is consistently improving!

husky_nation ,

Seamless Experience

This app runs smoother than butter - no bugs or trip ups and its interface is intuitive. 5/5 would recommend

BarnabyUser ,

Great App

Very useful and love the new design


Qualtrics Labs, Inc.
15.7 MB

Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.


English, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like