Quantum Health 12+

A Better Healthcare Experience

Quantum Health Inc.

    • 3.5 • 225 Ratings
    • Free

Screenshots

Description

Download the Quantum Health app for on-the-go guidance whenever you need help with your healthcare and benefits.

With just a tap, you can:

· Get in touch with a Care Coordinator
· Check the status of claims and deductibles
· Find in-network providers near you
· View all your plan benefits — even ones you may not know about
· Request or access your ID card

What’s New

Version 2.3.9

-Digital Wallet Capability
-Various Bug Fixes and Enhancements

Ratings and Reviews

3.5 out of 5
225 Ratings

225 Ratings

Retta Lynn ,

Love the new app!

I love being able to just my ID card without downloading it. And I think the new app is more user friendly and has a better look! Great job on designing the app!

Developer Response ,

Thank you for your review!

Moncada.Andrew ,

To whomever dev’d the chat feature: it’s Hot Garbage

Issue 1: when typing in the initial question, can not go back and edit text. Must delete entire text and start over. Copying, highlighting, and pasting i almost impossible for some reason. People want to refine their medical questions and give adequate context.
Issue 2: Chat often disconnects and says “failed to connect to server”. I can never get my questions answered because i get connected to a person then a few mins later im disconnected from server. Do you know how much time i’ve wasted through disconnection- mine and the various agents i’ve connected with?

Developer Response ,

We’re sorry you’re having a frustrating experience. Your comments will be passed along to the app design team. If you’d like to speak to your Care Coordinators, please call (800) 257-2038.

Delischmeat ,

Can’t pass 1st step

I’ve seen others complain about this and the devs just say “make sure you did it right.” I’m a dev myself and I can say for certain that your app doesn’t fit different screen sizes. I have an iPhone SE and both the app’s landing page as well as the first step to register cut off important info as they don’t allow you to scroll. This is such a simple fix I have no idea why you haven’t addressed this yet. Make your HEALTH app accessible to many device sizes, please. Not just the most oversized iPhones on the market

Developer Response ,

We’re sorry you’re having a frustrating experience. Your comments will be passed along to the app design team. To provide more information please visit https://hubs.ly/Q01ZYd440 or call our care coordinators at (800) 257-2038.

*9-1-2023 SCREEN SIZE/REGISTRATION ISSUE RESOLVED IN LATEST UPDATE

App Privacy

The developer, Quantum Health Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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