Quantum Health 12+
A Better Healthcare Experience
Quantum Health Inc.
-
- Free
Screenshots
Description
Download the Quantum Health app for on-the-go guidance whenever you need help with your healthcare and benefits.
With just a tap, you can:
· Get in touch with a Care Coordinator
· Check the status of claims and deductibles
· Find in-network providers near you
· View all your plan benefits — even ones you may not know about
· Request or access your ID card
What’s New
Version 2.3.4
Bugfixes and various UI improvements
Ratings and Reviews
To whomever dev’d the chat feature: it’s Hot Garbage
Issue 1: when typing in the initial question, can not go back and edit text. Must delete entire text and start over. Copying, highlighting, and pasting i almost impossible for some reason. People want to refine their medical questions and give adequate context.
Issue 2: Chat often disconnects and says “failed to connect to server”. I can never get my questions answered because i get connected to a person then a few mins later im disconnected from server. Do you know how much time i’ve wasted through disconnection- mine and the various agents i’ve connected with?
Developer Response ,
We’re sorry you’re having a frustrating experience. Your comments will be passed along to the app design team. If you’d like to speak to your Care Coordinators, please call (800) 257-2038.
“Oops something went wrong”
I keep getting error messages when attempting to look at individual claims and benefits such as accumulated deductibles and maximums. I updated app today and same issues are happening. I don’t even know who to contact about the app not working.
Developer Response ,
Hi ~Nadiya~, the data issue you experienced has been addressed by our technical team now. If you continue to experience any issue, please visit https://hubs.ly/Q01ZYd440 to provide more detail, or call (800) 257-2038 to speak to your Care Coordinators. Thank you!
Can’t pass 1st step
I’ve seen others complain about this and the devs just say “make sure you did it right.” I’m a dev myself and I can say for certain that your app doesn’t fit different screen sizes. I have an iPhone SE and both the app’s landing page as well as the first step to register cut off important info as they don’t allow you to scroll. This is such a simple fix I have no idea why you haven’t addressed this yet. Make your HEALTH app accessible to many device sizes, please. Not just the most oversized iPhones on the market
Developer Response ,
We’re sorry you’re having a frustrating experience. Your comments will be passed along to the app design team. To provide more information please visit https://hubs.ly/Q01ZYd440 or call our care coordinators at (800) 257-2038.
*9-1-2023 SCREEN SIZE/REGISTRATION ISSUE RESOLVED IN LATEST UPDATE
App Privacy
The developer, Quantum Health Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Sensitive Info
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Quantum Health, Inc
- Size
- 22.6 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © 2023 Quantum Health Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.