Queenly: Buy and Sell Dresses +4

Amazing app! Easy to use and super fun for shopping/selling!

As a loyal customer of Queenly, I can confidently say that this platform has surpassed all my expectations, leaving me feeling like true royalty! From the moment I signed up, I was impressed by the seamless experience of the app compared to the other apps I’ve tried. Selling my own dresses was a such an easy and fun process as well. The platform’s straightforward process and engaged community gave my dresses excellent visibility, resulting in a quick sale.
I was equally impressed by the level of customer service provided by Queenly. Any questions I had were quickly addressed by their super friendly customer support team. It’s evident that they genuinely care about their customers and go above and beyond to ensure complete satisfaction. Highly recommend trying them out over Poshmark or eBay!

Terrible app design, no customer service

I downloaded this app to sell an extra wedding dress I had after seeing an advertisement that they were waiving their commission for a limited time. I listed the dress and got an offer after 3 weeks. So far so good. It’s all been downhill since. First, the pending sale states they are still taking their 20% fee, despite the offer, still stated on their site, that I signed up with. Additionally, the buyer had paid for expedited shipping, I was not informed by Queenly. Their shipping instructions said nothing other than “ship in 1-3 days”. And now, it’s been a full week since delivery and I have not been given any information on when my payment will arrive. According to their rules, the buyer has 3 days to accept the delivery and then the money will be automatically sent to the seller’s preferred account. So now I have no dress and no money for it. I have sent 2 emails and an additional message through their website with no response. And there is no phone number to call either. I am beyond frustrated and disappointed.

Resposta do desenvolvedor ,

Hi there! Thank you so much for reaching out and providing your feedback. We take this very seriously as we look to improve in the future. We are a new platform and are constantly looking for ways to improve our user experience and with this, there are updates that we need to make on our app, website, and internal system to provide users a great experience.

We appreciate your cooperation during the resolution process of your concern. Again, we apologize for the inconvenience that you've experienced during this time and for the latency in communication. Rest assured we have taken your feedback as it is essential for our upgrade.

Amazing!! So easy and fun for shopping/selling!!

As a loyal customer of Queenly, I can confidently say that this platform has surpassed all my expectations, leaving me feeling like true royalty! From the moment I signed up, I was impressed by the seamless experience of the app compared to the other apps I’ve tried. Selling my own dresses was a such an easy and fun process as well. The platform’s straightforward process and engaged community gave my dresses excellent visibility, resulting in a quick sale.
I was equally impressed by the level of customer service provided by Queenly. Any questions I had were quickly addressed by their super friendly customer support team. It’s evident that they genuinely care about their customers and go above and beyond to ensure complete satisfaction. Highly recommend trying them out over Poshmark or eBay!