Qustodio Parental Control App 4+

Been using this for a while on my 14yr old son’s PC. Did the trial that ran out and the free version was fine for what we needed it for. Recently he’s been on his phone a lot during class. iPhone’s Screen Time apparently didn’t work so before spending money I swapped the Qustodio protection to his iPhone to block use during school hours starting yesterday, 8:20-2:40. First issue is the time intervals, hour blocks don’t work for most schedules. I had to pick 9-3pm because he’s still commuting at 8am and I want him to have access to his stuff and didn’t want to end it at 2pm because he’s still in class. At the very least there should be 1/2 hr blocks if not 10mins! Another immediate issue when he got to school, when he was in class he needed to take a pic with his phone (Film class) then upload to Google Classroom…except it was blocked on his phone because it’s all or nothing. There’s no way to “always allow” particular apps! Not limits, which are of no use when the phone is on lock down. I asked why he didn’t use his school Chromebook and he said because he took the pic from his phone. Fair enough. I had to take off the block to let him do that then put it back on. Decided to pay for the small package thinking I was limited because I was using the free version and nope. Same thing. There’s really nothing more I need with the paid version that I didn’t already have, like location tracking and app limits. Messaging and call tracking don’t work on iPhone anyway.

Hi,

We are sorry you are not having as smooth an experience with Qustodio as we’d like. Could you please contact our Customer Support team to provide them with more details about the issue you are facing with your child's devices? They will be more than happy to help walk you through the solution: qustodio.com/help/contact/

Best regards,
Qustodio Team.

We have used this app for over 2 years. For the most part it has been a very helpful tool when it comes to keeping our kiddos accountable for their screen usage and for blocking unwanted temptations and trolling. We use it along with Screen time on their iphones and as the main monitoring software on their microsoft laptops. I know others have commented that it doesn’t work with Screen time, but we found that if you set allow on each ios app inside of Qustodio, screen time does it’s job on the iphone well. We use it on iphone to keep track of the total time they’ve been on a screen throughout the day. We have 2 major complaints with Qustodio. First, the time zones are not correct. So if you use the restricted times on your devices every thing gets thrown off by an hour. Example, they have PT at 8:00 with MnT at 7:00. We live in Colorado and these times should be switched. Second, their calls and messaging monitoring only works sometimes. You have to us it from a laptop or desktop and you have to leave your computer on all the time. If you shut it down or close your MacBook you lose the connection and have to reset everything in order to start monitoring again. At the moment the program is turning itself on and off by itself on my macbook, so am trying to completely delete it.

Hi, 

Thank you for sharing your experience with Qustodio! Your opinion is very important. If you have any questions or need our assistance deleting Qustodio from your MacBook, please contact our Customer Support Team via our website: qustodio.com/help/contact/ 

Regards, 

Qustodio Team.

After using Google's family link app for years for my children, my wife and I'd finally had enough of the limitations from Google and the lack of personal help to fix minor bugs and issues with various features setting boundaries on chromebooks and other devices for our children.

Qustodio caught my attention after reading some reviews from both children and parents and I tried it out and was more than a little surprised. It spans nearly every device and platform out there, and it is intuitive and simple.

Not only that, but it has unlimited numbers of children you can supervise and unlimited devices, whereas family link is severely limited to small families and few devices. The only devices our children have that Qustodio can't supervise yet are apple watches and we sure hope they will add that to their large list available!

We quickly discovered how limited our ability to set device boundaries were for our children's time and devices after using Qustodio... We have far more ability to set boundaries with this app than with family link.

Qustodio is robust, simple, and straightforward. So far, no glitches and the customer service is fairly personal and quick as you have folks ready to assist you. We are more than happy to pay a yearly subscription fee for this excellent and life altering service (as protecting our children is a life altering service in our minds).

Hi Beaujared. Thank you for sharing your experience with Qustodio! Your opinion is very important. If you have any questions or need our assistance, please contact our Customer Support Team via our website. Regards, Qustodio Team.