RaceTrac 4+

I can’t believe that you guys can’t get your act together I’m getting this app working correctly. I like using the gift card to pay for my purchases so I don’t have to take my wallet in. When you first put this out about it work I could use and reload my gift card stored in the app and it was wonderful but that was very short-lived very frustrating.

Maybe you should contact Wawa’s and see what they do to make their app run so smooth. When they updated their app by giving you an option to purchase with your gift card and And added a rewards program not having to use the gift card it worked correctly. Again maybe you should get us some advice from them. I like going to racetrack but I’m beginning to think I won’t visit you anymore

Wow… I see now why this app gets such lousy reviews. I’m unable to sign in, despite repeated tries, deleting and reinstalling tge app, reaching out to support who informed me that THEY couldn’t do anything from their end (REALLY?!?) so they were going to delete the original account and I could start over. Ummm… nope. (Insert sarcastic laugh)

I tried and used my other email so I could sign in using Apple. No go. It took the info and just scrolled on and then quit, leaving me at the same screen to hit the “apply” button or whatever to have it do the same thing over and over again… just like before. NOTHING WORKS, including support. I get useless emails, which I might as well send to spam. I still have a Sheetz card from when I lived in Pittsburgh, and my app will still work as will my more than 11 year old card. I have no problem with Speedway, their app or card. I don’t have a RaceTrac card, and I sure as heck can’t use the app… and apparently the “guest” support people can’t either. It’s a real shame negative stars can’t be given.

***Update*** I took a chance and deleted app and reinstalled.....works great again. Changed from 1 Star to 4 star review. Still best app as far as gas stations go. /////. I am writing this review as a request for the developer to respond to the known issue of the app not working. It’s been this way for at least a week, I believe since latest update. I have noticed numerous responses to reviews by developer and wonder why there is not information for us to expect the app to be fixed. As a valued consumer who has had this app since it was created I have seen issues but they were fixed fairly quickly but this one is crazy. My app opens and just spins as if loading for ever. Never fully loads. Making it useless. Please fix or respond. If not my 1 star rating will stay and u will loose a faithful customer.