RaceTrac 4+

I go to RaceTrac every morning before work. I’m always welcomed with a friendly hello good morning ma’am. Everyone is always so kind. And the app makes the encounter seamless I walk in. I get what I need. I scan the app. I’ve actually downloaded some money onto the app as well, so I don’t even have to pull out my wallet, seamless easy quick and efficient. I love it.

The title says most of what needs to be said but to elaborate; Racetrac in south Louisiana is by far the top quick store and has by far the best rewards program (as long as they don’t get greedy and ruin it)! I will look for a Racetrack over other gas stations and will go a little further to get there if I can. The people are generally good workers but for some reason they don’t keep people at one store long. This I find their biggest downside. A fyi Racetrack good employees will and do leave if you act like they don’t matter and move them around for what I’m assuming is trust. It seems you don’t want them comfortable with their location which is not a wise choice most of the time. Anyway besides this Racetrack has good prices, selection, coffee, etc. Now if only they would get the chocolate chip muffins by Bon Appetite instead of the sub-par Bimbo muffins I’d give them 5 stars, lol! But 4 is the best on my scale of all convince stores so good job on that. Your next competitor M. USA is behind you with 4 stars but you would actually be 4.5 if possible so pat yourself on the back for being better than others in my area, as I can’t speak for others areas. One thing that other store has over you is the gas prices and tobacco products are normally lower so think about that to push your business to 5 stars hands down. So there you have it. I could go on with more details but that would be too much time I don’t have so peace!

I have received several email that have coupons attached and when you click on it to add it to your account, it doesn’t work. I have the app loaded on my device, but I never see the coupons there. I know there’s a.” disclaimer.” That says for participating locations, but how do you know without having to ask someone? The lines are always long so I don’t wanna ask. I took advantage of one of the coupons yesterday and I was charged full price and that upset me. So why bother sending me these emails with these coupons that don’t do anything. This happened about three times now.

However, I do like being able to get out of the store quickly. I appreciate that.