RADICAL - LUGGAGE STORAGE 4+

LEAN TEAM SRL

iPhone용으로 디자인됨

    • 4.3 • 591개의 평가
    • 무료

iPhone 스크린샷

설명

With Radical Storage, you can now make the most of your holidays or business trips without worrying about your luggage. Simply choose the luggage storage location that meets your needs, book it in less than no time and feel free again! We designed this convenient application with your needs in mind!

새로운 기능

버전 11.4.4

In the latest version of the app we have fixed some bugs and improved the performance

평가 및 리뷰

4.3/5
591개의 평가

591개의 평가

cycle-eug ,

Hard to find, but worth it

It was very convenient to have luggage storage at the train station (the official trenitalia site says there is none.) The online reservation for our bags was easy. However, I spent over an hour trying to find the location! The geolocation feature in the app gives a location in the shopping mall across the street from the station (incorrect!). There should be clear instructions about where this service is located. As you enter the train station main door, the baggage drop is in the small convenience store (edicola), in between the door to the platforms and the coffee shop on the left. Show the cashier your reservation receipt and leave your bags with him/her.

개발자 답변 ,

Hello, we are deeply sorry about this issue, but thank you for reaching out and leaving some feedback! We will try to fix this problem, in order to provide our customers with the best experience possible.

Rosedesenfers ,

Great idea. Terrible customer service.

It gets two stars because my bags were safely stored for a few hours, and when my friend and I used it a couple weeks ago all went smoothly. But when I tried to use it this past weekend in New York, the address I was given was completely wrong. The person at the address listed was clearly used to it and tried to give directions but there was a language barrier. I tried calling the location and had a similar issue. It was hot and I was in the middle of the Times Square district so I thought it would be easier and faster to use the customer support chat to say the address was wrong and I couldn’t find the place. The “support” agent typed “did you call” and “did you email” and when I explained that I called but it hadn’t helped they just said “email them.” I had now been dragging the bag around in the heat for over 20 minutes and didn’t think an email would help me quickly enough. I finally found it using the map the first guy had drawn and by just going into several stores nearby. The agent finally asked what email the reservation was under but by then I’d finally found the place. The guy there was rude, and it was two blocks and across the street from the address listed in the booking. In the end my bags were fine. But it was a terrible experience and the customer service was just mind-blowingly bad.

Emmy98989 ,

DO NOT USE THIS APP

Like many reviews have said, this app is a great idea but terribly executed. I showed up to the location I booked and was brought to their back storage room where the door was wide open to the rest of the store. I asked the clerk if he was sure my bags would be secure, to which he responded that the door would be closed and locked the whole time. I still wasn’t convinced, but I had nowhere else to leave my bags so I just hoped for the best. When I returned to pick up my bags, a different clerk greeted me and told me I could go grab them. The door was propped open with nobody around to monitor who was going back there. The clerk also didn’t scan my app OR EVEN LOOK AT IT to make sure they were my bags. Anyone could’ve seen the Radical Storage sticker on their door and walked in to ask for the bags and he would’ve handed them over. Customer service took over 12 hours to respond, and when they did finally respond it was a generic response “ensuring” me it wouldn’t happen again. Yuck. Please do not use this app if you value your belongings.

앱이 수집하는 개인정보

LEAN TEAM SRL 개발자가 아래 설명된 데이터 처리 방식이 앱의 개인정보 처리방침에 포함되어 있을 수 있다고 표시했습니다. 자세한 내용은 개발자의 개인정보 처리방침을 참조하십시오.

사용자를 추적하는 데 사용되는 데이터

다음 데이터는 다른 회사가 소유한 앱 및 웹 사이트를 통해 사용자를 추적하는 데 사용될 수 있습니다.

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다음 데이터가 수집되어 신원에 연결될 수 있습니다.

  • 사용자 콘텐츠

사용자에게 연결되지 않은 데이터

다음 데이터가 수집될 수 있지만 신원에는 연결되지 않습니다.

  • 구입 항목
  • 재무 정보
  • 위치
  • 연락처 정보
  • 검색 기록
  • 식별자
  • 사용 데이터
  • 진단

개인정보 처리방침은 사용하는 기능이나 사용자의 나이 등에 따라 달라질 수 있습니다. 더 알아보기

지원

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