RainSoft customers can view settings, system status, and set alarms for RainSoft's EC5 WiFi series of water conditioners.

What’s New

Version 3.0.1

Updates to functionality, Ability to have multiple EC5 systems in one Location, ability to have locations with EC5 Equipment with one account.

Ratings and Reviews

1.8 out of 5
66 Ratings

66 Ratings

Smiley Bo ,

Rainsoft app. Is still not connected to water softener system

Please note: I am very, pleased with the water softener system. However, not pleased with the app. (RainSoft Developer). I am disconnected from the wifi and unable to connect to the Rainsoft App. However; I notice as well I need to constantly check the RainSoft App. for regeneration time without being notified. The app doesn't notify me when this process is about to be carried out. I also don't receive notifications about this software problem. I really would love to see this RainSoft application updated to be able to carry out these issues which are so vital to the Rainsoft Water Softener system. For example, regenerating itself. I would also love to be notified of when the application (App) is not connected to wifi.

Dennis1701 ,

Will not reconnect

Lost internet for 20 hours. Now system and app will not sync. Deleted app reinstalled, no luck. As a side not the water softener keeps losing two hours. I keep resetting time. The system needs lots of work. As of now app serves no purpose along with inability to keep time.
Update. It’s been two months now. The water softener sometimes will sync with the app, but it’s usage level on the softener are not in sync. The app says I’m not connected to the softener. So something is not right. These water softeners sell for a premium. Construction wise they do look well made. But the app and the software on the softener itself are lacking. The softener still loses two hours after being reset numerous times. Hopefully RainSoft will push a software update to the softener.

Update. The computer was replaced. So far so good on keeping time.

Teresa2213 ,

App is horrible

Not only is it a hugely cumbersome task just to get connected (it was pending registration for hours)but if you lose power and try to RE-connect it’s even worse!!! I lost all my data in my frustration to just delete everything and start over; never received any notification if a disconnect issue and now wondering why ANYone thought this current app is so great. It’s not worth this kind of maintenance just to use this app. I’m parked next to the system.. I’ll just check it from there🤬🤬

App Privacy

The developer, RainSoft, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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