RainSoft customers can view settings, system status, and set alarms for RainSoft's EC5 WiFi series of water conditioners.
Performance upgrades and minor fixes
Ratings and Reviews
Will not reconnect
Lost internet for 20 hours. Now system and app will not sync. Deleted app reinstalled, no luck. As a side not the water softener keeps losing two hours. I keep resetting time. The system needs lots of work. As of now app serves no purpose along with inability to keep time.
Update. It’s been two months now. The water softener sometimes will sync with the app, but it’s usage level on the softener are not in sync. The app says I’m not connected to the softener. So something is not right. These water softeners sell for a premium. Construction wise they do look well made. But the app and the software on the softener itself are lacking. The softener still loses two hours after being reset numerous times. Hopefully RainSoft will push a software update to the softener.
Update. The computer was replaced. So far so good on keeping time.
Works for me
When I finally downloaded the app and created account i thought the connection process on the app was a bit long. But after following it thru I found it worked ok. I see my salt level and some water info. Nothing exciting but it will be nice to get notifications for the salt. I remember growing up and always forgetting to add salt when we were out. You could always tell when the water went from soft to hard. This should be nice. If it works I will right an update.
Does what it’s made for
The first thing you have to make sure you have at your house is good wifi coverage. People have this perception that just because you pay for internet, that your WIFI coverage is good. I upgraded my WIFI network to add more coverage around the house. This helped with getting the Rainsoft connected to the network with no issues. I’m able to check on the system and make adjustments as if I’m at the unit itself.
With Family Sharing set up, up to six family members can use this app.