iPhone Screenshots

Description

Enjoy the convenience of mobile access to Rake's universal messaging platform. Two-way omnichannel chat, website visitor notifications, and team collaboration tools similar to Slack.

Chat and Collaboration
Easily manage multiple chat conversations with visitors through web, social, even SMS. You can choose to invite visitors to chat or wait for inbound questions and comments. Collaborate with your teammates and colleagues with Direct Messaging and Channels. Find the answers you need while on the go with a superior mobile-friendly search.

Website Visitor Monitoring
Receive alerts when new and frequent visitors land on your website and monitor each visitor’s activity while they browse your website pages. On-demand current and recent visitor information with one click. You’ll know the location, current page, previous visits, and more. Then, when the time is right, send custom-crafted invitations to drive engagement.

Task Management
When conversations require follow-up, create a task. You'll be instantly notified by the app when tasks are assigned to you or a team you are on. Manage task statuses or view related customers and conversations easily. Add notes and attach files. Everything you need to get work done.

Customers
The quickest customer search available on a mobile device. Review recent conversations across the workspace with your customers. Click to call or send a thank you or reminder message, when/if your customer replies it's all managed through Rake, so anyone on the team can reply to their concerns or needs.

Integrations
Connect with thousands of apps you already use to integrate universal messaging across your entire organization.

Dashboard
Keeps you up to date on tasks, customers, conversations, and your billing plan. Add a note to set your status or notify the team of special events or circumstances. From your dashboard create or view visitors, tasks, customers, notes.

What’s New

Version 1.16.1

- Bug fixes and optimizations

Ratings and Reviews

4.9 out of 5
8 Ratings

8 Ratings

purplejaek ,

New company, but you can tell that they are going to get bigger

Rake is an awesome tool for businesses. It does a lot. If you want to just use it for chatting internally, it does that very well. If you want to connect it to your website and talk with customers, it does that very well and with a lot of customization.
You can assign tasks to people, you can set it up where the communication gets sent to an agency if nobody from your team picks it up, and more. They have a roadmap of more that they want to do, and based on how well the things that they already have are executed, I'm sure the things on their roadmap will work out really well.

App Privacy

The developer, Rake LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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