RAM‪®‬ +4

The app is a nice to have feature for my RAM; however, having other brands in the household and utilizing their apps, reveals some things that are hard to overlook. For example; the app does not update my RAM’s status every time i drive the vehicle and then park and turn it off. Instead, It randomly updates the miles and fuel level, etc. I can drive 100 miles and the app will still show that I never drove those miles until days later then it decides to update. There is no specific timeframe, it just does it randomly. I live in a very urban area and cell tower signal is not an issue. I also have the vehicle connected to my home wifi when I am at home. Please fix this feature as I pay for the subscription to be able to see the real time status of my vehicle. It would also be nice to be able to adjust the cabin temperature and turn on the heated or cooled seats through the app. Vehicle fluid levels and door ajar or windows closed or open statuses should also be a part of the app to make it worth paying the monthly fee in my opinion.

Hi, thank you for subscribing and sharing your feedback! We are always looking for ways to improve. If you continue to experience the concern you described, please feel free to contact us at socialmedia.uconnect@fcagroup.com so we can take a closer look. ~Michael

I’ve been using the mopar app just fine to look at my truck details, manual, warranty, recalls, along with service along with mopar shop.
Then I get notified that the app is going away and to upgrade to this ram app. Now I downloaded it but seems like they are asking for some kind of subscription that the mopar app never did. Why do I have to pay for features I don’t want? I have had guardian free for a year when I bought truck but basically was useless and never used it. So saw no need to renew guardian service. I just want to look at all the stuff the mopar app had without getting features I have to subscribe for.
So when I go into the ram app literally just the Home Screen that says “no subscription” call center. My truck info is in the app but literally no features to look at. Just shows: assistance, account and about. No other information the mopar app had. Is something wrong with this ram app that it’s not showing anything? It’s logged into the account just nowhere to go. And I’d hope you aren’t forcing people to get a subscription to use the features that were free on the mopar app.
So far the ram app is basically useless unless you apparently pay for a service you don’t really use to like unlock vehicle or remote start or whatever guardian was.

Greetings, our app does require a paid subscription to use all of the functionality like remote commands and vehicle information. You can still use our app without a subscription to see things like recalls or service history. Please know you can contact us by email at socialmedia.uconnect@fcagroup.com, if you ever need help with your app in the future. ~Rob

The app seems to have trouble communicating with my vehicle quite often when opening the app I get “updating services”message then nothing happens so I have to close and reopen the app and even then sometimes when starting the vehicle the app will say the start failed but my truck will be running. Anytime I try to use the app features thru the watch app I’m asked for the passcode then a message will pop up saying to use the phone but at other times the options to start or unlock will show up on the watch and work fine. The phone start options have been around for a few years now so Mopar should take the time to fix the bugs and make their customers happy. I like the the features currently available but I’ve mentioned over a year ago the Apple Watch needs to be added meaning the ram app right on my watch screen like GMC has. Would also like the feature to have the ability the roll windows up or down(other vehicles have this from back in 2016). The app seems updated regularly so please add these options it would make the Ram app the best available. It has most of the features needed.

Greetings, we've forwarded your feedback to our developers. Thank you for taking out the time to review our app. Feel free to share the detailed issue by writing to socialmedia.uconnect@fcagroup.com. We'll ensure to look into it with utmost priority. ~Rob