rapid! Pay 4+

This feature comes in super handy if you usually get paid biweekly. You won’t get the full amount of money for the hours you work but it seems like it is a percentage of it. It definitely comes in handy the mid week after payday cause we all know how most of us go broke a few days after getting paid. Although I am paid biweekly, I consider myself getting paid weekly due to this program/app. As long as you have hours in at work and the next day it registers on the app, you can take out money. Just remember that whatever you take out does come out of your final check. The fee for withdrawing is crazy good as in $1 per transaction. I think it is different for how you withdrawal but if you link your debit card to it it is only a buck. If you’re short on cash for whatever reason, take a withdrawal out, pay the $1 fee, and the money comes instant! Glad my job has this program.

I’ve used this card now for 4 yrs. now. The online app has improved. I lost my card recently and tried to order one from the app which it advises you to do. I went through all the steps and it didn’t work for me. Ended up having to call customer service which was helpful I thought. After paying for rapid return and no card in the mail, I called back into customer service. The lady I spoke to verified my current address with me and advised me if I hadn’t received it by the end of the day to call back and they would issue and send out a new one a few days later still no card called back to Customer Service. This time I was made aware that my card had been delivered. Only it was to my old address. Apparently when I change the address on my account. That didn’t change the mailing address on my account. Long story short the first agent I spoke to should have told me the first card had been delivered and verified both physical and mailing address if they had of, I wouldn’t had to wait so long for my card. It took me about two weeks to receive it after paying for 1 to 2 day delivery. It really put me in a spot seeing as how my paycheck went on this card. I didn’t have a bank account. At the time, but I do now!

I was at the checkout and thought that I had plenty to cover my purchase. It didn’t go through so I thought maybe I just swiped it wrong because it did not say it was declined, it said something like “card error.” It didn’t work again but this time it said declined so I checked my balance and for each time it was declined and without even covering my purchase, I was charged $0.50. I know it’s my fault for not checking my balance first but this is the only prepaid card I’ve ever had that charges a fee for being declined.
I really REALLY wish the organization that distributes my payment with this card would’ve found a better card issuer. I understand the company has to keep their lights on but come on! GreenDot has always been a last resort for me when it comes to reloadable prepaid cards because of their predatory, garbage fees.
Do better. The people who use these cards often have no choice. However, as a company, RapidPay has a choice. It’s unfortunate that they choose to take advantage of their customers’ circumstances with these predatory fees and loopholes.

As for the app itself, it is very functional and thorough.