RCB Bank Mobile 4+

I have had several problems with the app, mostly having to do with login authentication (I was locked out with no way to reset my password without calling them). Additionally, logging into the app is incredibly slow and is a pain to use because of that.

I also just found out that there is no way to wire funds unless you physically go to the branch. This is annoying because all other banking apps I’ve used have this option. In this way, RCB app is out of date. You can’t even link an RCB account to another app and transfer that way, it’s blocked.

I highly recommend switching from RCB to Chime, or similar bank with a more versatile app. It’s ridiculous to have a banking app that does not allow remote transfers to other banks, especially when every other banking app has that functionality.

Honestly, the only good thing about this bank that stands out is the fact that the employees are always very kind.

After the trouble of changing from the old online banking to the new platform, it is great! I've been able to see all my external accounts including 401ks, student loans, and credit cards, on this as well as my RCB accounts. It takes a few minutes to get it all set up to link everything together but it's worth it afterwards. However, the reason some external accounts that don't automatically update is because of those specific companies' verification processes not allowing the app to remember the login info, so maybe all the other accounts will change that to allow updates to happen.

If I could give negative stars, I would. Not only is this app NOT user friendly, you can’t even go back to the previous page without bringing up the menu and starting over! The thing I hate the worst so far is getting notifications when there is debit card, check or deposit activity on your account. It will only tell you if there is a debit or credit to you account, not whether it was a debit card, auto withdrawal or check. And, worst of all, if there are several transactions on the same day, it lumps them all together and just says there are __ number of debits for a lump sum total. So you have to sign on to see what they were. I am seriously thinking about leaving RCB Bank this app is so bad.