Real Money Word Search Skillz 17+

I downloaded this game because I play and love almost all of the Skillz games. The first game I played of this was sad! I was slow, but I quickly got better and started winning every game so I made a quick decision to deposit $30. I haven’t been able to play since! The game has me stuck on the “Register Your Account” page saying, “Another account is using this email address.” This has happened before but usually I just need to “Sign in” rather than “Sign Up,” however there is no place on this page to do that and I can’t get off of this page! I’ve tried everything I know to try so I would really appreciate if Support would respond to this review. Thank you! agmoler

Hi,
We are glad you are enjoying Real Money Word Search and sorry about the technical difficulties you have been experiencing. Please email support@skillz.com and they will assist you in getting back into your account. Thank you.

At first, I fell in LOVE with this game, it was a great way to use my skills and make money! I quickly told my friends and family about it and they made accounts. I made $44 and withdrew (still waiting for that check. My sister made $27 and withdrew, still waiting. And my best friend made $100!! Not a day or two after she made $100, I got an email that said I had multiple accounts???!? They closed my sisters account and my best friends account almost as soon as she had gotten that $100. It’s rigged and unfair. We all loved and adored this game but now we’re furious. To be clear, we all have SEPERATE accounts with our SEPERATE info, and they still claim I own them all, so they closed both of theirs and left mine open. All of us combined have put so much money and HOURS and hours of time into it. This is absolutely infuriating and if I could sue them for fraud, I 100% would. Scammers. I will never play another Skillz game again. Thanks for nothing.

Hi sorry to hear about the issue you are facing. If you feel this was done in error please reach out to support@skillz.com and they will be able to investigate further and assist you with your account issues. Thank you for playing Real Money Word Search Skillz.

Skillz (who is the parent company for this game) apparently does not care in the least when notified of blatant cheating from a certain player, and therefore every game you play leaves you vulnerable to being matched against an opponent that you will never win against, unless you also want to cheat, which I do not. There have been multiple cheaters who continue to play and despite being notified by myself and other players continuously, they refuse to take any action.

This Support and Fraud team has also not refunded any bets that I placed after this user was reported, with obvious cheating in the replays, to what amounts to over $200 that is essentially stolen from me by this game and their current customer and fairness support system.

I would play this game with caution, as your money will likely be taken be a cheating player and will never, ever be refunded, although it should be according to their own terms and conditions.

Hi, sorry to hear about your experience. I would like to assure you that Skillz takes cheating very seriously and players caught cheating get their accounts suspended and forfeit all their winnings. Unfortunately due to the high volume of players it can take a little longer sometimes but you will still receive it your refund. Thank you for your patience.