4.7
out of 5
2.2K Ratings
Hi Recharge owners you guys did amazing app which makes very easy to recharge airtime of any country I tried so far. Your service is fast and diligent. I only have two suggestions as user. The first is you guys set the amount of airtime we buy so that we users forced to pick one of your limit we like it or not. Instead If you let us decide what amount of dollars we spend in the app and let your app shows us the exact amount will be. The second suggestion is can you make the app to have lock feature before to order new transactions after and before we recharge. I said this Because I have kids that sometimes played with my phone and they might accidentally open the app while they keep touching all the apps in my phone which it might let them recharge without their knowledge to my last recharge list. Thanks for serving us!
Hello dear,Thank you very much for this review. We are really glad that you like our service, and thank you for using it! We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!
On two separate occasions I went online to try to purchase a pre paid visa gift card where my phone was inadvertently rerouted to this RECARGE APP where I attempted to first buy a hundred dollar card was not able to activate this card with the numbers provided by in the email that came with the card I followed up with customer service who haven’t bothered to call me directly but continue to send me emails with information that has yet to help my situation like are you sure your putting the right numbers in. Add insult to injury I tried one more time yesterday thinking I was going to another web sight but again was routed to recharge and basically ran into the same situation out 50 dollars this time asked to contact customer service. Don’t get scammed stay away from recharge they are either part of this scam or at best are promoting it
Hello, unfortunately we do not have a phone number at the moment, and I am sad to learn that your first experience with our customer service team has not been pleasant for you, but I would still like to invite you to reach out to us again, so that we can figure out what how this could happen. Via help@recharge.com. We would be more than happy to assist you. Best regards.
My goodness, the last thirteen years of my life were spent trying to manage my wife’s disregard for a budget and my lack of load when I got to the Philippines thanks to her using up any cards I’d buy in preparation for my next visit. This makes everything easy, today is our first time back in the Philippines and we’re rained in at our hotel trying to contact relatives (airport globe station failed to mention the 1500 pesos we spent was only for data and NOT for actual phone load)… the app was quick, easy, and I almost fell over with how simple it was! Thanks for your app, beats sitting out in Manila rain trying to load up at a 7-11.
First my card was blocked by the bank, and now the “security settings” from recharge block it. (Obviously the transaction went through on the card) if you want to sit around checking your credit card account whether or not recharge gave you your money back after another faulty transaction, this app is for you. If you have better things to do, like me, then avoid avoid avoid or turn into a finance admin chasing around the credit card company and the guys that made this blooper app.
Hi, thank you for sharing your experience! We are sorry for the difficulties you have experienced with your payment with us. Please send us details of your orders to help@cs.recharge.com so that our support team can look into any problems for you.
Using this app, you can load up a pre-paid account for rides with Uber. Especially those that manage their money on pre-paid debit cards (As Uber will not honor these cards, unless attached to an actual bank branch) So now, you can purchase rides from Uber without any “roadblocks” (lol).
Dear customer,We are really glad we can provide you with the needed service. Thank you very much for your review and hope to see you again!Best regards.
I love doing things online. Who wants to go to a convenience store and recharge your phone when it’s 2021 and you can do it at your fingertips right. Well if you want to get robbed use this app. They have no customer service even though they charge close to 25% fee for what they say covered their “service” to assist you. Their packages are also a rip off from what you can reload through the carrier or at a convenience store. I feel so sorry I found out about this company. Fool me once right.
Dear customer,Thank you for your review, and we apologize for the late reply. Our customer service is available 24\7, 7 days a week at this link: https://faq.recharge.com/hc/en-us/requests/newI'm sorry that you haven't liked our service. Each product is different from the other in terms of paying commissions on the service. To make this as transparent as possible, we make the cost visible in your cart. I hope you will give our company another change.Best regards.Recharge.com Team