Recology ٤+

On the right track, but needs more development

A suggested addition: a list and explanation of each of the 7(?) recycling symbols, and the appropriate bin for each. Another: the reasons that things shouldn’t go into the wrong bins (some people think it’s no big deal, and it might be helpful if they understood). Also a blurb about how the wonderful trucks can pick up both garbage and recycling bins and put them in separate divisions of the truck - so many people misunderstand or don’t believe there’s separation happening. The app shows primise, but is literally only 15% there - please expand it.

Less than useless

Buyer beware I guess. Sadly, the dev has apparently elected to call this app by a name that has multiple service locations but refuses to support anything outside of the greater Bay Area. I’ve responded multiple times to request from within the app as well as to seeking out the report a problem and keep getting told the same thing. “Contact your local recology”. So I guess my biggest problem is that I don’t live in San Francisco since apparently no one on this dev team has the ability or skill to actually add the collection schedule or locations for any other place recology does business outside of San Francisco. I am truly stumped at how such a seemingly trivial ask is beyond the app dev to accomplish. The app should be called recology of San Francisco to make it clear it will not work for anyone else unlucky enough to have them as their provider outside of the narrow little niche the app actually supports. Lame.

The app is good but...

I’m getting the alert for trash pick up and what goes in which can.
The only thing I have a problem with is auto pay. I’ve tried to get this going but I’m paying monthly when I’m billed.
Other than that, I have no problem with the service.

استجابة المطور ،

Hello, We apologize for this issue. Please email us at support@recollect.net with the above report including full address (house number, street name, and city that you live in) and that you were redirected from the Apple App Store for the Recology app. We would be happy to look into this issue further for you. -Michelle @ ReCollect Systems Inc.