iPhone Screenshots

Description

REDSTICK311 is a new way for Baton Rouge citizens – the customers of our City-Parish government – to request services and report issues while “on the go,” and to offer enhanced options that can provide us with as much information about your needs as possible.

•Spot a pothole while on your way to work? Snap a quick photo with your smartphone and submit it with your request for service, which allows our crews to know exactly what they are facing when they arrive on the scene.

•Notice junk or debris that should have been picked up, or a blighted area that needs to be addressed? Report the issue via REDSTICK311 and use the app’s GPS feature to locate of the area in question.

•Want to be able to receive real-time updates on your phone about how we are responding to your request? Through the app, we’ll keep you in the loop on the status of your service ticket and what’s being done to resolve the issue.
It’s all a part of how our City-Parish government is working to use technology and digital tools to better engage with and more efficiently serve the citizens of Baton Rouge.


Thank you for taking the time to read about and download REDSTICK311, an official application developed by our City-Parish government. We look forward to serving you, and to working together with you, to build a better Baton Rouge.

What’s New

Version 6.7

Bug and layout fixes
Fixes for push notifications not working

Ratings and Reviews

3.1 out of 5
12 Ratings

12 Ratings

Nomorenicksleft ,

Can’t use without account

Requires account creation before being able to report issues. Stupid. Does calling 311 require an account?

Rouxwife ,

Helpful

The app provides an easy way to submit service requests with pictures, and it tracks my service requests. On the occasions when a department does not respond as quickly as I think it should, I share the service request with my MetroCouncilman. For a while the link to the app on the brgov website was not working. Glad that is fixed.

Garbagegal ,

App Crashes when you try to make a request

My garbage can disappeared one morning and I did not get much help when I called 311. Was told I need to file a police report for a trash can.... So I figured I would try to request one through this app! However, every time I go to click on the request under the garbage tab, the app crashes. If this was fixed, the app would be great and an efficient way to handle these things!

App Privacy

The developer, City of Baton Rouge, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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