RedwoodCU 4+
Redwood Credit Union
Designed for iPad
-
- Free
Screenshots
Description
We love saving you time, RCU's Mobile App lets you bank on your schedule!
Redwood Credit Union’s Mobile App for iPhone® & iPad® is free and secure for Members
Card Controls – Your cards, anywhere anytime.
Freeze your card, set alerts, report a card lost or stolen, activate and view a digital card, change your PIN, and more, all in one place.
Mobile Lending – Our best loans, credit cards, and rates right in the palm of your hand.
Looking for a low-rate credit card, that new vehicle you’ve had your eye on, or maybe your dream home? Applying for a loan is easier than ever.
¿Hablas español? Nosotros también. Haga clic Español en la página de inicio de sesión para cambiar la aplicación a español.
Access Your Account:
• Register your account in the app to use mobile & online banking
• Fast and secure log in with Face ID® & Touch ID®
• Forgot your username or password? Get it through the app!
• Update your address, email, phone number, & more under Profile & Settings.
• Use Quick Balance to see balances without signing in.
• View an overview of accounts, loans, credit cards & investments in Account Summary. Select an account to view transaction history.
• Overdraft controls - set a backup option for when there's not enough in your account.
• Fast transaction search
• Order new checks
• Stop payment on a check
• View your credit score (where applicable)
• Set up & edit account alerts. View sent alert history.
• Questions about your account? Contact us securely through the app!
Payments Simplified:
• RCUpay, easily send money to friends & family—even if they aren't an RCU Member!
• Schedule one-time or recurring transfers & payments
• Quick Pay - RCU loan payment reminders
• Make a loan payment by mobile deposit using Pay Loan by Check
• Set up & make payments or transfers to and from your accounts at other financial institutions
• Keep track of transfers & payments you've scheduled
• Get your loan payoff amount for any time in the next 30 days
• Free Bill Pay service - add or edit payees, and pay bills on the go.
Card Management:
• All your cards, right where you want them. Swipe to view all your cards and details.
• View & redeem your RCU credit & debit rewards points for cash or other rewards.
• Not using your debit or credit card? Freeze it for extra security until you’re ready to use it again.
• Gain control over your spending with debit & credit card alerts & controls. Block online transactions or set alerts for purchases above certain amounts.
• Request a balance transfer to consolidate other card balances to your RCU Visa.®
• Report your credit or debit card lost or stolen. (This will cancel your card & issue a new one, so if it’s only misplaced, freeze it instead.)
• Add upcoming travel notes to ensure access when you’re out of town.
• Adjust debit card ATM & purchase limits to meet your needs.
• Set your PIN on all your cards. Update your PIN on existing cards or set the PIN on your new card.
• Activate new credit & debit cards
Mobile Features:
• Landscape view for iPad - adjust the app to your preferred orientation.
• Autocapture for mobile deposit takes the pictures for you—just align your camera over the check.
• Locate nearby branches & fee-free ATMs
• Search for answers to your questions using AskRCU
• Check current holds & pending deposits
• Use Device Settings to name your device, enable Face ID/Touch ID, Quick Balance, remember your device, set your language, and manage animations.
*Please Note:
• Apple Pay® is made available by Apple. Load your RCU credit or debit card into Apple Pay today!
• iPhone, iPad, Face ID, Touch ID, and Apple Pay are registered trademarks of Apple Inc.
What’s New
Version 3.6.0
This update gives you the ability to automatically upload your RCU Visa credit and debit cards to your mobile wallet (Apple Pay) through the Card Manager menu. If your card is lost, stolen, or affected by fraud, this update also provides immediate access to a digitally issued card which can be used while you wait for your new plastic card to arrive by mail.
Ratings and Reviews
Love the Business but not the app so much
My experience with the app has been mixed over the years. I adjusted my expectations and things have been ok lately, until the Touch ID was disabled unexpectedly and I was essentially locked out of the app while I was traveling and couldn’t use until I returned home.
It looks like there’s a new app available now but after I downloaded it it and attempted to use, I got a message that it’s not available to all customers yet.
I love RCU for the most part but stuff like this app business is frustrating.
Developer Response ,
Hello,
Sorry to hear you were affected by the TouchID issue we had. That incident should have been isolated to the morning of Wednesday 5/17 and was resolved by 2pm. Members were still able to login using their username and password, but the ease and convenience of biometric login was affected, apologies.
We do have chat available in mobile and online banking that can be used instead of a phone call if you ever run into issues in the future.
We are finalizing development on our new digital banking platform. We have started offering Members invitations to convert to the new system, but we are selecting Members based on services they use that we have completed development on. We are attempting to invite all our Members to move to the new system over the next 3-4 months.
We are blocking Members from registering for the new platform/app that utilize services that aren't available in the new system yet.
Please feel free to email us at remotedelivery@redwoodcu.org or chat with us if you have any other questions we can help with.
We appreciate your business.
Thank you!
Redwood Credit Union
I love it
I’m new to RCU. About 1 month. The user face is a bit dated, but it HAS EVERYTHING you need. And it’s easy to find things. Most importantly for me, every-time you make a transaction, they what your NEW balance is and posts it on the bottom right of that individual transaction. My previous bank doesn’t do this and I always had to do the math myself. I really hope this specific feature doesn’t go away now that they are releasing an update. Either way, love you guys!
Developer Response ,
Hello,
Thank you for the great rating and review! We do have a new website coming in a couple weeks but we will not be changing our mobile or online banking platform this year. We are looking at moving to a new platform but it will most likely not be sooner than the end of next year.
We've worked hard to develop all the features currently in the mobile app, so we will be looking to have those available in any new platform we move to as well.
All our best,
Redwood Credit Union
Can’t paste password
Just updated to iOS 14.1 and this problem was introduced. I use a password manager and when I short or long press on the password bar the screen jumps around, the keyboard gets in the way, and/or the cursor in the bar quits. Please fix this :)
1/24 Edit: Any updates on this? It’s been about 3 months since I posted this and 2 months since it was supposed to be fixed.
3/16 Edit: Thanks for providing the tip about double tapping to paste my password, that allowed me to get around this bug for a while. Today I noticed that the app crashes 100% of the time when I double tap and paste my password. I think you need better QA :P
Developer Response ,
Hello,
8/5 UPDATE: Way too long in the coming, but our updated app is in the app store. You shouldn't need to do any more work arounds. Please let us know if you continue to see any problems.
Thank you,
Redwood Credit Union
App Privacy
The developer, Redwood Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Redwood Credit Union
- Size
- 93.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © Redwood CU 2021
- Price
- Free
Supports
-
Wallet
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