Regal: Movie Tickets & Times 4+

I will start off by saying that because of my job, (treatment facility) i am taking my clients to the movies about every other weekend especially if it is raining. I might add that that’s a lot because i live in Miami. Because of this and always buying at least 4 tickets 5 including me (most of the time it’s about 7-9 tickets) and concession for all of us, i rack a lot of points which allows me to go just about whenever i want either with me and my girlfriend, or us and two of our three children. So i pretty much end up spending maybe $5 for popcorn and that’s it because i save the points for tickets only (i sneak snacks in) and I’ll just give my sons each ten bucks to play at the arcade. Most of that is useless information for you guys but overall i love this app because of how easy it is to use, it never glitches on me never freezes or crashes. And still loads pretty fast when I’m using only data on the road or at the theatre. If you go to the movies and spend a lot of money there, in regards to popcorn or you have a decent size family you take, this app is the bomb. Save hem points and run it up. 🤙🏻

I have been a regal unlimited member for 18mos and overall I like the app. I like being able to purchase and select seats in advance and the ability to see my reward points accumulate. However, there are some bugs that really could use addressing. Unlike most apps where you are always logged in unless you physically log yourself out, the regal app routinely logs me out and I have to log back in 3-6 times a month. While logging in is not such a big deal, the app is notorious for providing an error message, (try again later), when trying to log in. This happens at least 50% of my login attempts and gets extremely frustrating. Another bug that has sprung up is under the “my tickets purchased” page, I used to be able to see my current movie tickets plus all the movie tickets I have previously purchased. Now, it only shows current unused tickets. I have written to their app customer service and while they are generally good at responding within a few days, they rarely give any relevant information to fix or even acknowledge the bug exists. There solution is almost always, delete the app and reinstall it. I’ve done this multiple times and it never fixes the bug. These bugs are frustrating, but the unlimited plan is worth the hassle. Being able to pick a movie, buy tickets, and select seats in advance via the app outweighs the other inconveniences so far.

As an update I decided to look more into the unlimited. It’s crazy in the state I am in there is only one theatre which is good as it’s the one close to me. The thing I didn’t care for was they want 3 months up front when you go to download the app in the App Store first picture shows get 90 days free. Don’t know where that is. Megaplex is closer to me and while I would like to see unlimited movies and any day of the week I think I’m good sticking to the 5 dollar Tuesdays they offer and just see movies on Tuesday. Not only is it closer I’m just not okay signing up for something for an entire year.
I’m not really sure where to put this feedback so I will leave it here. I went and saw a movie and I am a movie buff. It’s the one thing I go way to much to do. At the movie there was an ad for the subscription service and I was like cool I’ll check it out. Reading the piece of paper and the first question talks about can I cancel and it says there is a 12 month commitment. That right there will make me not try the service. I don’t mind paying 20 bucks a month o watch movies if I know stuff is coming out I want to see but I’m not gonna pay 20 a month to not watch anything. As I was typing this up I did realize there is a way you could cancel it after you start it and not have to pay any more money so I might try it out then do what I figured out and not try it again.