REKK - Call Recorder 4+

A great app

A great assistant for recording calls. The application is paid, but the cost is small, and this price includes a lot of necessary and useful functions. You need to have a good look at the menu. There is even conversion of your recording into text format. I didn't think it was possible, it's a very useful feature !

Developer Response ,

Hello! Thank you for your positive feedback! We are glad that our app meets your expectations.

Not worth my time

I “thought” with so many good reviews, it would be a decent product.

Problem 1: I couldn’t make it work. Tried a dozen phone calls, had my friend subscribe, too, and it never worked.

Problem 2: REKK to REKK crashed.

Problem 3: the UI is nice, but the UX is bad. It’s a pretty sad state of affairs when the app simply doesn’t work.

Problem 4: my friend and I both paid for week’s membership. Got us!! Reviews said the program was free, but I couldn’t find a functioning free version.

Problem 5: adding a third party to the call DRAMATICALLY reduced the quality of the call. If quality was a 10, it slipped to 3 when we added the third party to it.

All in all, a waste of several hours.

A FEW WEEKS LATER

It turns out that, when I signed up for a week, I was really signing up for a SUBSCRIPTION THAT RENEWS EVERY WEEK.

I thought I was buying a week to test the product. NO. You’re agreeing a subscription that RENEWS every week...unless or until you notice it.

So, not only did the product fail, but the developer tricked me into buying more of it every week.

He nicked me for $4.21 per week, every week for 4 weeks, until I noticed the bill. Really clever Rekk. Highest marks for cheesy behavior. Sixteen dollars for a product that didn’t work in the first place.

And, as it turns out, you can only request a refund for the most recent week.

ZERO REDEEMING FEATURES IN THE PRODUCT OR THE PEOPLE PRODUCING IT.

Developer Response ,

Hello!

Speaking of the first 3 problems, our technical support team is available via email support@rekk.io that is mentioned in the AppStore description of REKK. It's strongly recommended to contact our support once you have any issues with the application and to attach screenshots of the problem so that we could help you resolve the issue. If the customer doesn't inform our support team of the issues, we cannot help them resolve the issue and provide the customer with the necessary instructions.
As for problem 4, all users are notified that the application offers in-app purchases in the AppStore description. In particular, it's written, "7. How much does REKK cost?

Call recording is absolutely free provided that both the other party and you are using REKK while talking to each other. You need to purchase the subscription if you want to record and playback phone calls to mobile and landline phone numbers."

Speaking of the fifth problem you mentioned, note that the 3-way calling feature is provided by your mobile carrier. If you have any issues with the 3-way calling, it's recommended to contact your mobile carrier and ask them for the assistance.

Finally, please note that auto-renewable subscriptions cannot be enabled without the customer's consent. When the customers purchase a subscription, they are notified that the subscription is renewable and can read the information about subscription cancelation as well.

Return & Refund Policy is determined by AppStore. Terms of Use are the same for all AppStore users no matter what application you use.

Let us know if you need any assistance with technical issues in the application.

Amazing

A great assistant for recording calls. The application is paid, but the cost is small, and this price includes a lot of necessary and useful functions. There is even conversion of your recording into text format. I didn't think it was possible, it's a very useful feature !