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Description

Send money internationally quickly, safely, and at a lower cost. Track payments and ensure your funds arrive with your loved ones securely.

At Remitly we are dedicated to making your hard-earned money stretch further, and giving you and your family peace of mind knowing that essential funds have arrived safely.

How Remitly makes international money transfer work for you:

SAFE AND SECURE DELIVERY OPTIONS
You can choose how you want money delivered to your recipient. Fund your transfer with your bank account or card and your recipients can receive funds directly into their bank account or at a cash pickup location. You can also send money to a mobile wallet such as M-Pesa or home delivery in select countries.

SPEED & PRICE OPTIONS
With our EXPRESS option, you send your money within minutes, or get a better rate with our ECONOMY option and funds can arrive within three business days. We offer great exchange rates and little-to-no transfer fees.

24/7 CUSTOMER SERVICE
Our friendly customer service support is available to you 24/7, 365 days a year through phone, chat or email in several languages including English, Filipino, French, Spanish, and Vietnamese.

DUAL CURRENCY
Send money in the currency your recipient needs. Once you fund a transfer, the money you send can be picked up in your recipient’s country in USD or local currency. This option is available in select countries at cash pickup locations, select bank accounts, or through home delivery in select countries.

PERFECT DELIVERY PROMISE
Our perfect delivery promise means we back every transfer with an exact date and time you and your recipient can expect the money to arrive. Once the perfect delivery promise is given to you, you can track the movement of your funds as it approaches the destination and keeps you updated each step of the way. Your money arrives when promised or we will refund your fee - we’ve got you covered.

Send money to over 45 countries as shown below:

LATIN AMERICA & CARIBBEAN

Send money directly to a bank account or instantly to a cash pickup location in Mexico, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua and Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Paraguay, Peru, Uruguay and the Dominican Republic.

In Mexico alone, you can send to over 15,000 cash pickup locations, including Bancomer, Elektra/Banco Azteca, BanCoppel, Aurrera Bodega, Bansefi, and Banorte.

Plus, have money delivered right to your recipient’s doorstep with Caribe Express in the Dominican Republic.

AFRICA

Send money directly to a bank account in Nigeria, Kenya, Rwanda, and Morocco.

Send money instantly to over 11,500 cash pickup locations in Ethiopia, Kenya, Morocco, Rwanda, Senegal, South Africa, Tunisia and Egypt .

Send money instantly to mobile wallets such as M-pesa in Kenya and all major Mobile Money operators in Rwanda.

ASIA

Send money directly to bank accounts in India (including HDFC, Axis Bank, ICICI, SBI, and Citibank), Vietnam, Pakistan, Bangladesh, Nepal, Malaysia, Indonesia, and Thailand.

Send money instantly to over 13,500 cash pickup locations in the Philippines (BDO, BPI, Metrobank, Cebuana Lhuillier, M Lhuillier, GCash, any SM mall), Vietnam, and Pakistan.

Send money directly to your recipient’s doorstep with Home Delivery via Sacombank in Vietnam.

Send money to mobile wallets in the Philippines, Bangladesh, Indonesia, Nepal, and Sri Lanka.

EUROPE

Send money directly to bank accounts or instantly to 12,500+ cash pickup locations in Poland, Bulgaria, Romania, and Turkey.

Send money directly to bank accounts in Hungary, Croatia, and Czech Republic.

Join over 1 million customers who send money overseas with us and download Remitly today!

We follow strict PCI Data Standards and 256-bit data encryption. Remitly is a licensed and registered Money Services Business with the US Department of Treasury.

What’s New

Version 4.31

Thanks for being a Remitly customer! This update includes a handful of bug fixes and tweaks to improve your experience.

Ratings and Reviews

4.8 out of 5
124K Ratings

124K Ratings

Sujoy56 ,

1st Experiences were satisfying

I haven’t used apps ever to send a lot of money before as I am skeptical and have a habit of not trusting things so easily but my friend recommended this to me and here as some of my good experiences. (Note: Again these are my experiences and may differ from others experiences)

1. App was simple to use.
2. Customer service was really good and answered all of my questions and cleared all of my doubts.
3. Took less than 45mins for the transfer which was still respectable in my eyes.
4. The security and verification i felt were important and necessary to protect my identity and prevent any fraudulent transactions from happening, so people have made a big issue out of it in the review section, i don’t exactly know what happened with them but these 1* reviews actually were hampering my judgement of trusting this app but the security and verification i felt was purely justified.

There still might be a time where I might not be happy or satisfied with the app but thats not today and I hope this app provides users the same security while sending money to others whether small or big and keeping it simple as well.

Well done Remitly.

Developer Response ,

Thanks for the kind words. We are committed to building a strong partnership with you as our customer.

: Your Remitly Team

Nikki Rae Toler ,

Worst customer service

I sent my remittance Nov 9. According to the receipt, fund would be available Nov 16 which is fine with me coz the schedule of my mortgage payment for my house is every 18 of the month.
I was relaxed hoping that the money would be in my account in the Philippines since I saw a record of transfer from my US bank account. On the 16th of afternoon I informed my uncle in the Philippines that he could pay my mortgage since the money is at my Phil account already but my uncle checked and said no record of fund yet so I checked and he was right. No one ever bothered to call me or email me to inform me so that I could have done something. I emailed customer service once, no response. I emailed again but still no response. The next day Emailed again but still no response. I called and I was told that because my account was Chinabank and they are only partnered with BDO. What? I have been sending my remittance to my chinabank account. The CSR told me that by Monday morning the fund would be in my account. My uncle contacted me again and said still none. Today is Monday and 18th of Nov. Meaning I was not able to pay my mortgage on time because of Remitly’s negligence. If you only informed me ahead of time then this problem would not occur. I entrusted you my hard earned money. I have been your customer for 5 years. I also work in the customer service industry and I am trained to never neglect our clients.

Developer Response ,

Hello,Nikki Rae. Greetings from Remitly! Thank you for writing to us and bringing this issue to our attention. We're very sorry if your experience with Remitly was less than perfect. This is not what we want for our customers and rest assured that we are diligently doing our best to better our service.
To assist you better, in order to protect your information, please send us an email at service@remitly.com so our Executive Escalations Team can reach out to you the soonest.
We still hope that you give us another chance. We are looking forward to hearing from you!

_Your Remitly Team

jose carlos hernandez 12 ,

Worst customer services experience ever

I started to use this app because a friends recommended me to it after i decided to give it a try i send 50 dollar to a friend a have and he don't have money for food for his family and for some reason they put s hold on my money well after that i called the company customer services they told me to provide a photo of my id i did it my account was supposed to be verified but it did not i call again and they told me i have to talk with customer protection and guess what she just told me that i can’t use this service and that i should have uninstall the app and never use the service again she locked my account after that told me that she canceled the transaction just because she can do it all of that happened after she saw on my id that I’m black and latin i gotta told people i felt denigrated and treated like trash for that person that was supposed to help me out if somebody on the management is reading this told then i manage myself with some other people like xoom and i will never use this app again in my life neverrrrr

Developer Response ,

We're sorry to hear your recent experience did not turn out too well. I would just like to express that it is not our intention to give you a bad impression here with Remitly. Please send us an email through service@remitly.com to provide us with your phone number and the best time to call so we can discuss.♦ Your Remitly Team

Information

Seller
Remitly Inc
Size
57.4 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating
Rated 4+
Copyright
© 2019 Remitly
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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