Screenshots

Description

Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.

Advantages include:
- Provide assistance in real-time.
- See the problem as shown by customers, instead of just talking about it, and improve productivity.
- Understand issues better with the use of annotations to mark real-world objects.
- Help customers collaborate more efficiently by sending quick messages.
- Create a more effective working environment with the use of text bubbles.
- Offer flexible support by letting customers pause the video and interact in real time.
- Foster strong cooperation by sharing documents and media files with customers.

Features:
- Real-time audio/video streaming.
- 3D arrows and hand drawing.
- Guide mode.
- Quick messages.
- Time Slice.
- Text bubble in 3D.
- Share pdf documents and images.
- HD VoIP.
- Security standards: TLS v 1.2/AES-256 encryption.

What’s New

Version 1.6.1

* Update for iOS 14

Information

Seller
IDrive Incorporated
Size
131.7 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, iPad Air (4th generation), iPad Air (4th generation) Wi‑Fi + Cellular, iPad (8th generation), iPad (8th generation) Wi‑Fi + Cellular, and iPod touch (7th generation).

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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