iPhone Screenshots

Description

The RENTCafé Resident app is your partner in all things related to your community, especially when you’re on the go. We make it easy to pay rent, request maintenance, or reserve amenities.

RENTCafé Resident App features (options vary based on each community):
- Submit one-time payments in three easy steps with various payment methods.
- Set up monthly automatic payments to help you avoid late fees.
- Share rent, utility, and other costs with roommates using monthly automatic payments
- Submit maintenance requests with photos and voice memos and track progress along the way.
- Reserve community amenities such as the clubhouse, meeting rooms, and pool area with just a few taps.
- Track when your packages are delivered or picked up.
- Sign and complete your lease renewal directly in the app.
- Interact within your community through the Bulletin Board.

The RENTCafé Resident app has been designed for communities that use the RENTCafé platform as their Resident Portal. Some features may not be available at your property as options vary based on each community. If you have any questions about specific features, please reach out to your property management company.

What’s New

Version 14.3.0

As always, thank you for using our app. We really appreciate you! Here are a few highlights from our latest update:
• App performance enhancements.
• A number of improvements and fixes for our smart home and concierge features.
• General bug fixes and improvements.

Ratings and Reviews

4.8 out of 5
260.1K Ratings

260.1K Ratings

Electrodrummer ,

Amazing place to live! Great app! Easy to use.

I have lived here for 6 months now and I absolutely love it here! When something is broken, simply make a maintenance request and they fix it quickly. Everyone I’ve met on staff has been friendly and helpful even after we moved in. I gave a 3 stars for the amenities because the gym is pathetic honestly unless you want to run on a treadmill. (No free weights) However, if you have a gym membership down the road like me that doesn’t make a difference. Management and maintenance are great! The main pool is amazing as well. When it’s open it looks great and feels great. Almost like a resort. Parking is great near our unit. There is always 2-6 spots open near our corner unit even during this COVID 19 stay at home order. (plus our personal parking space.) The community is safe and well lit at night. Even when the gates were left open during COVID 19 myself and the female residents here feel perfectly safe to walk around or go to the mailbox. Friendly neighbors. Apartments are surprisingly very well insulated. (We are on second floor and our downstairs neighbors rarely ever here us). Wonderful place :) 4.0 stars for my review just because of the gym. Everything else is great! Love it here! Love the location!

2780Y ,

Maintenance team.

Well, Here I am back writing another review, this time for te maintenace guys. I have to say big thanks to the head of the maintenance; last week found that my water heater was not working in the hard way, ready to take a shower before bed... the water was cold😬, so next day I called the office and ask for somebody to come out and check, new guys came in (it was the first time I see them in the community)and foud the tank was broken... he nicely explained it to me and mention "problably I will have to wait until they can get a new one, a day maybe?"... they left and the maintenance boss came in checked it and say, " just let me see what I can do"... he left my apt and after what?, 10, 15 min they were back with a NEW ONE ready to install!. In less than an hour they resolved my situation! I want to say, Thank you for being so diligent and helping me with that matter. I am very satisfy with my comunity and the service of the maintenace team, thanks to the new guy, they knew what they were doing, and the boss, Thank you, thank you!. Like always Kim helping me if any problemm and every body else there, Jenny, Cedrick, Thank you from my heart for keeping me loving my place....MY HOME!!.

trace.mr ,

Performance is stunningly terrible.

You’ve got to be joking with the speed performance of this app. I ran a stopwatch to test exactly how long this app takes to load. After putting in my credentials and hitting the sign in button, it takes OVER A MINUTE just to load the contents of home page, both on my wifi and on cellular. But then, I’m stuck with a loading icon next to my settings page, so I can’t even access my settings for god knows how long. So I have to close the app and open it again because the settings won’t load, and then I’m sitting there for another 3 minutes just waiting to be able to use the app. It’s ridiculous. Other than this serious issue, the app is good, but for the love of god please optimize your app. I’m just trying to pay my rent here.
UPDATE: Lord don’t even get me started on once you try to actually PAY the rent, I’ve still been sitting here for minutes with a loading icon on the “make a payment” page.
UPDATE #2: “Application error. An error has occurred, please try again later.” If the support response is going to be “We’re sorry! A lot of people are currently using the app to pay rent at the moment, so the system is a bit congested!” Then maybe this company shouldn’t be trying to run an app that thousands of people are trying to use to pay their rent if their systems aren’t even ready for it.

App Privacy

The developer, Yardi Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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