Rently Smart Home 4+

Never leaving smart apartments

I love this app. Gives me so much flexibility!! I have so many options with this system. I was able to get my friends into my unit remotely without having to leave work! Issuing durational codes in my gated complex makes everything better. Will never leave my smart unit!
So glad I live here.

Needs Watch support

This door lock system is incredibly convenient, especially as a renter. Being able to lock/unlock my doors remotely, provide temporary codes, and setup an auto lock feature are fantastic.

Still, things could be even better. For starters, a toggled proximity feature that causes the door to unlock once the user is within a few inches of the door would be great. It could even work like modern car doors that have sensors to unlock with a touch when the keys are close enough.

Also, I’m surprised there isn’t a watch app. Yes, it’s already convenient that I don’t need keys and can unlock my door from my phone, but why not from my smart watch too? That would make the proximity feature, mentioned above, even more reliable, as the watch is right on the wrist and could require a shorter distance to trigger.

Overall, the system works great and there are other great features I didn’t mention. However, that doesn’t mean there isn’t more room for improvement.

The app never works

This app is absolutely terrible!! I have been paying for this service since December 2022, and I haven’t been able to even set my doorbell camera on my phone. Everytime I try to connect it to my phone it always stays loading. I have tried everything to make this app work!! Download my Internet to a 2.4 version, call maintenance, talked to the office, etc. Nothing seems to work!! Don’t waste your money on this app/service because it is atrocious!

Developer Response ,

Thank you for your feedback - we apologize for your experience. Please reach out to support@rently.com so that we can work to resolve this.