Rently Tours +4

They have so many great homes in Arizona and I’ve seen some across the US too but most out in Arizona! Just know that most of the realtors discriminate against the housing voucher, and in my opinion they should be investigated and/or fined! Mains Street Renewal doesn’t but like I said many do, and it makes it so hard to find housing even when you can afford it, they make you out to be a bad tenant because you don’t make 3 Times the rent even if you make enough to pay their rent and pay all your bills and expenses too! I think a lot of the the realtors don’t follow the fair housing act law and should be held accountable!! But Rently is great for touring homes without an appointment and a great way to find nice parts of cities just not if the realtor doesn’t want to follow laws and discriminate in whatever way they feel they can! To be honest I can hardly use Rently because they allow these companies to use their platform and they allow them to treat none white collar and middle class people unfairly yet we are just hard working people like most people!! It’s sad!

I’ve never had issues like this before I enjoyed this app I still do but the service is ungodly, I cannot tour house my move date is less then a few weeks if that and since then I was told to email whoever and I’ve went 7 emails thought out the last week got one email stating I broke security protocols but how though. You take my money let me set yo tours allow me to drive an hour or 40 minutes away after working the 120 hours or more I work trying to find time and fit this in because property managers never get back or it’s phone tag but waste my time to tell me email them they’ll email you back within 24 hours to get a vague email stating I broke security protocols but nothin else after telling me on a recorded line they’ll give me full details and try to resolve it yet here we are still no refund still being told they can only be contact through email like that’s bull, every company has a phone work phone lf some sort of not then your expected to get back to someone asap. Not one email and then ignore the others I’ve sent!!!! Worst service I’ve had in a while. So I was told a manager was at a meeting conveniently enough and the same response I got the last time I call to try to deal with this. The app is great when your service people aren’t messing up or you’d app is locking accounts and you guys do nothing about it.

The idea of Rently is great - I can tour houses or apartments by myself with an easy ID verification. The thing that I really dislike is that I can’t trust their integrity.
There have been multiple times where I’ve had issues touring. One time, I went two different days to the same townhome, but there was no lockbox. The place was listed as rented the next day. Another time, the rental company never activated the lockbox. Another, I went out to a place 45 minutes away only to have the wrong key in the lockbox. Then today I go out to a place again about an hour away to not be able to find the actual home… I’m in the spot where it’s supposed to be and… ?

I can’t blame it all on Rently because obviously this is a problem with the rental companies as well, but how am I supposed to trust a company like this when I waste my time constantly?