RentRedi 4+

Awesome tools- Bigger Pockets’ choice

I have really enjoyed RentRedi so far, the platform has been great for sharing and saving documents with tenants and getting rent easily and automated with reminders. The REI hub has been a great add on to keep all my finance tracking in one place and even keep track of the pay down and depreciation amounts on my property. The Latchel add on needs some work, but has solid potential. They’ve made the customer service and maintainence work order submittal process easy, but overall project tracking management is faulty. The one ticket my tenant placed took several weeks, several mis-scheduled visits from contractors, and unclear communication on my end- still, I can tell they want to learn and improve, so I’m sticking with it for peace of mind during those 2am maintenance calls. Overall, I am excited to keep growing my portfolio and see how RentRedi develops to the gold standard for self-managing properties.

Similar issues to other low raters

For starters it’s super effed up that this app sells your data and if your landlord requires you to use this app, you can’t opt out of having sensitive data WITH IDENTIFIERS sold. Just incredibly unethical. This app now has access to all of my accounts with my bank, rather than only checking. The autopay option that I set up weeks ago did not autopay today. At least it sent a notice that it didn’t pay I guess?! So I went in and paid manually. Got a pop up that the payment was successful but then the charges still showed up as unpaid for hours after that. I confirmed with my landlord that they did receive the payment but if someone paid twice because it didn’t look like it went through, that could financially devastate renters. Now the Autopay option says it will pay on 5/1 but the screen to edit autopay is completely frozen except to exit out and I can’t confirm which account the payment will draft from next month. Same as other users, long waits for responses and the response has nothing to do with the inquiry. I will not hesitate to ask my landlord to discontinue using Renredi if this does not get resolved. I don’t recommend this app because it’s too buggy for having access to financial info and shouldn’t be live yet.

ETA, in response to developer’s response: it says right here in the App Store, contact info and identifiers may be tracked across other apps and websites by other companies. So…

Developer Response ,

Hi there! First, we want to assure you that RentRedi does not store or sell any personal data. As for the auto-pay issue and any other bugs, please don't hesitate to reach out to chat support or team@RentRedi.com. We are happy to help resolve any issues and make sure your experience using the app is better!

Great Choice!

There are a lot of solid platforms out there for property management systems. That being said, RentiRedi does a great job of having a lot of features all in one. I have had times where I have found the system hard to navigate at times and tricky to get it to do what I am wanting. That being said, I have not found a better option when it comes to customer service. They do a great job of getting back with you to solve any issue. I also like that they are always working to improve their systems.

Developer Response ,

Thank you so much for this kind review! We really appreciate it!