Resident App 4+

Name: Resident App
Rating: 2.2 (251 reviews)
Author: SightPlan

SightPlan

- 2.2 • 251개의 평가

- 무료

설명

Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and communicate with your community team.

Capture an Issue With Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just snap a picture and send it directly to the community team.

Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Want to share more detail on a matter? Quickly add a comment and chat directly with the community team member working to resolve your issue.

Rate Your Experience
With each service request you’ll have the opportunity to share feedback with your community’s management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.

Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager today to learn more.

2022년 8월 12일

버전 2.11.2

- Improved overall stability and performance

We release updates frequently, and we’re always looking for ways to make your experience even better. If you run into issues or have any feedback, please reach us at help@residentservice.com. We’re happy to help!

2.2/5

251개의 평가

Lacks basic feature to upload a photo

Why does this app lack a very basic feature in allowing me to upload a photo of my issue.

I need to upload a photo of something in the garage but there is no signal there so it doesn't make sense for me to open the app and take a photo then and there..

Also, why does it only allow you to take only one photo? Do they think everything I need the maintenance crew to work on will be captured in one picture?

Needs A Lot

App crashes/only live updates half the time. I have to close and reopen the app constantly to get up to date feed.

When trying to add comments to open work orders, the screen constantly zooms in or out and prevents the user from scrolling as well, effectively making 1/3 of the app impossible to see or interact with as it's completely off screen. This includes the send button when typing as well as actually seeing what I'm typing. Both are off screen. Have to close and reopen app for this as well.

These should be very simple to fix but basically make the app ridiculous to have to use.

Quick and Efficient

I like the fact that I can submit a request and have maintenance quickly know what needs to be done, especially when you can provide a photo of what needs to be fixed. The only downside is that the ability to select from your photo library is not yet available. But other than that a simple app to use. Love to see it!

Hi, there! Thank you for taking the time to leave feedback. 🎉 We love hearing from residents, and we're so glad your experience has been positive! If there's anything we can do to make your experience better or you have any questions, simply email us at help@residentservice.com or call us at 407-459-7866. We are always pleased to help!