Resident Connect Rentec Direct 4+
Resident accounts and payments
Rentec Direct
Designed for iPad
-
- Free
Screenshots
Description
Rentec Direct provides instant access to propety and rental data on the go. Tenants and residents can view your accounting, pay rent, and submit maintenance requests through the app.
Key Features:
- View your current payment status
- Pay rent online or schedule automatic monthly payments
- See your rental billing history
- Submit repair orders with pictures from your phone
- Update notification preferences
This app requires an account from your property manager. Contact your property manager if you do not have a login.
What’s New
Version 1.0.5
Update user interface
Support for more devices
Ratings and Reviews
Update needed !!!
The first time I used this portal to pay my landlord my fat thumb pushed an extra zero and instead of payment of 1,700 for rent it put through 17,000 !!!!! This totally messed up everything and now I have to resolve it with my bank because it put my in a huge negative overdraft balance . THE APP NEEDS TO ADD A “confirm this amount “ after you put your payment in so that mistakes like this can be caught before they are submitted . There is NO CONFIRM AMOUNT , and whatever you put in first it just takes right away . All other apps have this safety step to avoid issues like this . It’s especially important for payments like rent that tend to be bigger than other payments . I didn’t push the other zero purposely, my iPhones keyboard sometimes isn’t the most accurate as we all know with autocorrect, etc .
Please fix this !!!
Terrible App with glitches
I created a account to accept rent payments for my spa , I was approved to receive direct deposits and credit card processing . Half of my transactions deposited into my account but later received a email stating that my other 2 transactions would be held on hold until I get another bank account and to prove transaction agreement, which the app gives you this option in the tentant portal. Makes absolutely no sense to hold funds versus just refunding the tentant . Why would I get a whole new bank account just to receive the second half of funds that they said they made a “mistake on” . Highly do not recommend and the customer service reps are rude . Also can’t log into my account unless I click forget password. It’s too many glitches
Developer Response ,
Hello and thank you for the feedback. It sounds like you've run into some trouble with your merchant account that is connected to your account. In certain higher risk environments, the merchant account service does require some backup documentation. You are certainly welcome to contact our customer service and we would be happy to help you work out the issues you are experiencing with the merchant provider.
Doesn’t upload images
Every time I click on image upload, the app closes. Removed it and re installed it, check settings in my phone, and other things but no resolve.
Developer Response ,
Thank you for notifying us of this error. We released an app update on 1/12/2021 which should correct this issue for you.
App Privacy
The developer, Rentec Direct, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Rentec Direct, LLC
- Size
- 10.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Rentec Direct
- Price
- Free