Restore: Guest Issue Tracking 4+

Built for restaurant teams

Swipestorm LLC

Designed for iPad

    • 5.0 • 10 Ratings
    • Free
    • Offers In-App Purchases

Screenshots

Description

Meet Restore: the beautifully simple and remarkably insightful tool for documenting and resolving guest issues in your restaurant.

But it's more than that. Restore is a continuous improvement engine that turns your guest recovery process into a strategic advantage.

Say goodbye to outdated paper-based systems and cookie-cutter apps. Restore reimagines your restaurant operations by optimizing how you track guest issues and food waste, all while delivering actionable insights for continuous improvement.

Built specifically for restaurant teams, Restore offers full customization to fit your needs, seamless collaboration, and detailed activity logs to ensure accountability. With Restore, you'll boost operational efficiency, strengthen training, improve your restaurant's reputation, increase guest loyalty, and reduce team stress.

Restore is the future of restaurant management.

OUR USERS SAY:

■ Our leaders love Restore. Everything is simple, clean, and easy to use.
■ Very easy to log a complaint and ensure quick, accurate recovery.
■ No more lost guest information. Just search the name and boom, done.
■ Fantastic app. No more shuffling through pages to find your recovery.
■ We can drill down into issues and be more deliberate with training.
■ Restore has catapulted our ability to recover guests.
■ Restore is the best thing since sliced bread in terms of guest recovery.

GUEST ISSUE & RESOLUTION TRACKING

Simplify the process of recording, retrieving, and resolving guest issues with Restore. Ensure quick and gracious recoveries while minimizing disruption to your operations.

■ Standardized Process
Maintain consistency with a streamlined process for handling guest issues.

■ Search and Filtering
Quickly locate issues using Restore's comprehensive search and filter options.

■ Intelligent Flagging
Restore will automatically flag issues to prevent abuse and gain insights into a guest's history.

FOOD WASTE & DONATION TRACKING

Effortlessly monitor your restaurant's food waste with Restore. Capture waste at the source, take control of your food cost, and minimize waste.

■ Real-Time Monitoring
Track discarded, donated items and guest issue resolutions in real time.

■ Source Capture
Capture waste at the source when it happens for better results.

■ Comprehensive Reporting
Stay up-to-date with waste across all areas of your restaurant.

REPORTING & ANALYTICS

Identify root causes to improve resolution rates, decrease guest issues, address food cost concerns, and grow your bottom line.

■ Custom Reports
Generate tailored reports for your restaurant.

■ Data Visualization
Use interactive dashboards to visualize data.

■ Performance Measurement
Identify root causes, measure performance, and improve processes.

ACTIVITY STREAM

Keep a detailed record of user activities in your workspace with Restore. Enhance team communication, collaboration, and accountability.

■ User Activity Logs
Monitor and track user activities in your workspace.

■ Notifications
Choose which activities you want to receive notifications for.

■ Enhanced Communication
Improve team communication and collaboration.

SETTINGS

Customize Restore to fit your restaurant's unique needs. Create categories, customize tracking items, and manage user access.

■ Customization
Create your own categories to track issue types, order methods, waste areas, and waste types. Customize the items you want to track.

■ Unlimited Users
Invite unlimited users to collaborate as a team.

■ Shared Access
Quickly access accounts on a shared restaurant device with a secure PIN sign-in.

To learn more, visit restoreapp.com or connect with us @getrestoreapp. For help and support, visit help.swipestorm.com. By downloading, you agree to our Terms of Service at restoreapp.com/terms and Privacy Policy at restoreapp.com/privacy.

What’s New

Version 4.0.8

IMPROVED

■ Onboarding Experience
Made small improvements to onboarding to make getting started smoother.

Ratings and Reviews

5.0 out of 5
10 Ratings

10 Ratings

jfkcofneodpcnsbwhydtctchanz ,

Game changer

Restore made our customer complaint system so much more efficient. Our store was using a binder that we hand wrote all customer complaints in alphabetical order. Far too often, customers information was lost because pages were torn, or employees wrote info in the wrong spot. Now, we have Restore and just search the name and boom, done. It’s helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.

nworb22 ,

5 out of 5 stars!!!

I used to spend hours every day dealing with our store's customer complaints. It was time-consuming and often frustrating work. But then I discovered the Restore app, and everything changed. With Restore, managing customer complaints is quick and easy. I no longer have to waste my time dealing with angry guests. Instead, I can spend that time on more important things, like running our store. Thank you for making such an amazing app! It has truly made my life easier.

SidYip ,

A Must!

Fantastic app for any restaurant operations. Simple to navigate, no longer have to shovel through pages to find your recovery.

Developer Response ,

Thanks for your review SidYip! We're so glad to hear you've had a good experience with our app.

If there's anything we can do to make the app even more helpful or easy-to-use, please let us know. We're always looking for ways to improve based on customer feedback!

App Privacy

The developer, Swipestorm LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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