Reuters News 12+

Reuters has been my favorite news app for the past few years, what used to be a 5 star app that I read it every single day, but I’ve had major issues with the app recently.

The Reuters TV video part of the app no longer works and hasn’t for about a month. It has audio, but no video at all, saying “Poor Connection. Playing audio only until connection improves”.
My connections has never changed, and videos from my other apps work just fine, only the Reuters app updates have changed, so there in lies the problem.

My other issue is the political coverage seems to be leaning more and more to the left. I’m a moderate and used to be very comfortable with Reuters political coverage. Non-bias coverage is very important to me with all the Fox News/MSNBC bias crap out there that they call “news”. The main reason I’ve enjoyed Reuters app for the past few years is because my goal is to be informed, not programed. I’ve never been a conservative nor one of these conservatives who complain about “liberal media”, but I do want fair and balanced reporting.

Please fix these problems so I don’t have to go searching for another news app to make my “go to app” when my Reuters app used to be great and 5 stars.

The news in this app covers a variety of topics and has worldwide coverage that is unbiased, factual and frequently updated. The app itself is clean, well organized and easy to navigate. However it can be improved by adding new features such as a section dedicated for photos taken by photojournalists, the ability to play videos in the background(once the app has been closed), and more information in the market data section specifically, better stock, currency, and bond tracking.
Having the Reuters TV app integrated within the Reuters News app may be beneficial but, the current design in having just the Reuters TV Now section in the news app is effective as well.
As a frequent user who uses this app it would be great to see a feature that removes ads by having the option to subscribe to a paid version.
Overall, this is a great app with many unique features and excellent reporting. Looking forward to future updates this app will receive.

Update: a friend with previously the same issue of briefing video in the Reuter’s app not working anymore told me to give it another try. To my delight, my phone app plays video again (and in great quality). Thank you for fixing the issue!!!

Old review: Apple iPhone 11 with the latest iOS updates. As of February no more ability to watch the briefing on the phone. Sure, i can watch Reuter’s video on the desktop or laptop with the same WiFi connection, or even by using my cell connection as a Hotspot (which the Reuters app falsely tells me it’s not good enough to watch video!!!!), but the briefing function is only available on the app. It’s now middle of April and the video still does not work. I’ve moved on despite still believing in your neutral reporting— many negative reviews about your content is from people that don’t realize how far to the right their other consumed media has pushed them.