Revolut 4+

As stated useless , allowed me to add money one (in 3 takes 20$, 20$, 50$) and since then which was a week ago it will only say you have reached the deposit limit. Support is always surprised at first that I can not add funds after 24 hours , then brings the new client issue and states that “in-time” the restrictions will relax. I tried to get specific information when I will be able to use my account but they don’t know. It is frustrating taking into consideration that they have my SSN , valid state issued ID address and my credit card on on file. Nobody is able to tell me anything - that is not how my other REAL BANKs react when I have a problem. On top of it which is not their fault but US regulatory they will keep your SSN (and other private info) FOR 5 YEARs after you close the account which personally is a big deal for me as I just wanted to try the app - agai it is useless for now. I found out from the support that the store it SECURELY with a third part behind the FIREWALL - just like Equifax or Credit One didn’t have firewalls. My info would be more secure on a FLOPPY disk stored in the attic above the garage.

This is not at all a service to trust or in which you can tell there is any care about the customer like there is in any other REAL banks.
I tried opening an account more than a week ago now and although they theoretically verified it, I am not allowed to do any operation with it whatsoever it’s like if they haven’t actually verified it. Also I keep getting asked my SSN every time I access the app for no reason as if it couldn’t save it and then it blocks me from doing anything. Customer service was absolutely useless and they couldn’t even understand what the problem was, and couldn’t give me any detail on it whatsoever not even in terms of when my currently useless account could possibly be fixed. So basically in their mind the client should be an absolute idiot who just wants to waist his time and should basically sit there with a useless account for who knows how long (maybe months? Maybe more? They don’t know, and don’t care apparently) willing to just wait and pray or waste time asking about progress to a clueless customer service.
Absolutely horrible impression with them, and when I asked if at least they would consider some incentive of some kind for this absurd lack of service they made clear that wouldn’t happen. That was the cherry on top for me. Clearly they have a bad service and absolutely don’t care at all avout their clients.
Incredibly awful service.

Premium? No, thanks. Before anyone signs for premium... think twice and read on. I was a big fan and promoter of Revolut since the very begining, signing up many friends. After moving to another conutry i chose the premium service and black account, which worked fine till i went on a trip... leaving for 800 km long trip i took with me my revo black card to be used as primary one. I charged it as needed. Worked fine on day 1 and 2, on day 3 my balance went low and i recharged from another card... and it happened. Account got charged and locked and i was instructed to chat. Getting support took almost AN HOUR. And they could do nothing, just offered a number of excuses. Account with all money was blocked and i was left in the middle of Italy, some 400 km from home. Support was incompetent, not wishing to resolve the thing immediately, but instructing to check it in a couple of days. Now, 2 days after i am still without my funds that i placed to revolut account... waiting. If i hadn’t got a backup card ... i would stay in foreign country without any money due to “sophiaticated security system” and priority black account support. My money is practically stolen and no one cared. Shame... so unless you want to experience an immediate fund shortage... i advise to check n26, monese or any other providers, that care for customers even without charging them almost 15 euros a month for a service, that is later not preforming!