Revolut 4+

As stated useless , allowed me to add money one (in 3 takes 20$, 20$, 50$) and since then which was a week ago it will only say you have reached the deposit limit. Support is always surprised at first that I can not add funds after 24 hours , then brings the new client issue and states that “in-time” the restrictions will relax. I tried to get specific information when I will be able to use my account but they don’t know. It is frustrating taking into consideration that they have my SSN , valid state issued ID address and my credit card on on file. Nobody is able to tell me anything - that is not how my other REAL BANKs react when I have a problem. On top of it which is not their fault but US regulatory they will keep your SSN (and other private info) FOR 5 YEARs after you close the account which personally is a big deal for me as I just wanted to try the app - agai it is useless for now. I found out from the support that the store it SECURELY with a third part behind the FIREWALL - just like Equifax or Credit One didn’t have firewalls. My info would be more secure on a FLOPPY disk stored in the attic above the garage.

Premium? No, thanks. Before anyone signs for premium... think twice and read on. I was a big fan and promoter of Revolut since the very begining, signing up many friends. After moving to another conutry i chose the premium service and black account, which worked fine till i went on a trip... leaving for 800 km long trip i took with me my revo black card to be used as primary one. I charged it as needed. Worked fine on day 1 and 2, on day 3 my balance went low and i recharged from another card... and it happened. Account got charged and locked and i was instructed to chat. Getting support took almost AN HOUR. And they could do nothing, just offered a number of excuses. Account with all money was blocked and i was left in the middle of Italy, some 400 km from home. Support was incompetent, not wishing to resolve the thing immediately, but instructing to check it in a couple of days. Now, 2 days after i am still without my funds that i placed to revolut account... waiting. If i hadn’t got a backup card ... i would stay in foreign country without any money due to “sophiaticated security system” and priority black account support. My money is practically stolen and no one cared. Shame... so unless you want to experience an immediate fund shortage... i advise to check n26, monese or any other providers, that care for customers even without charging them almost 15 euros a month for a service, that is later not preforming!

Very happy with the app and my account thus far. Regarding the app, Ive been utilizing the budgeting feature and have some notes:

If I change my budget for one month the app automatically changes my budget for the previous months as well. Fortunately, I’m able to personally keep track of when I do and do not stay under budget, but it would be nice if the budgeting feature took this into consideration.

Also regarding budgeting and accepting payments from friends: it would be nice if you could assign the payments from friends to say, a restaurant charge. I’ve begun avoiding paying the bill with friends because it messes up my restaurant budget in the app. It would be cool if I could pay for a table of four, have my three friends pay me, then assign those payments to that restaurant charge.

The app has all sorts of bells and whistles I don’t bother using. As the savings feature isn’t interest-bearing I don’t bother using it. I also don’t use the cryptocurrency feature since it seems pretty pointless when you can use other crypto-dedicated apps. I also don’t understand the donation feature—I just donate to organizations directly.

I really think they should just focus on making the existing tools work extremely well with what makes Revolut unique and interesting, rather than bloat the app and the service in an attempt at appealing to everyone and no one.