REWARDed 4+

App keeps opening with “app failed to fetch version data”. Will not allow me to log in with correct information. When signing into the website using correct information I am able to sign in no problem. I can’t get past the log in screen on the app. Have tried deleting app and reinstalling, does nothing.

Thank you for your feedback. We strive to provide the best experience, and we're sorry to hear that this hasn't been the case. If you're still experiencing this issue, please email us at rewards@lorisgifts.com with your rewards number and the associated email address. Our team will reach out to you promptly.

Where to start…..

-Painfully slow app even on high end smartphones.
-App won’t load coupons on the WiFi provided by the hospital and service isn’t good enough to load them without the WiFi.
-Updates seem to have caused more issues than they fixed.
-Bad UI, could be condensed and simpler to use.

If I cannot get this app to work then I’m not longer shopping there and that’s like $60/week in the store losses, more frustrating than it’s worth and it’s bad enough for how much they upcharge even over gas stations mind actual grocery stores.

Thank you for taking the time to share your feedback with us. We truly value your input and are committed to continuously improving our app to better meet your needs.

For any technical issues you encounter, please don’t hesitate to reach out to us at rewards@lorisgifts.com. Our team will be more than happy to assist you and ensure that your shopping experience meets your expectations.

They changed something and I could no longer log on. I was told I had to reload the app. Did that. Then had to login which failed. I get sent a password reset link! Surprise! The link fails on three browsers! Says ssl_protocol_error. And won’t let me proceed!

We're genuinely sorry to hear about the trouble you've encountered with our app. That's certainly not the experience we aim for our users to have. We're currently working on an update that improves overall functionality. Please keep an eye out for it in the coming days.

If you have any further questions or concerns in the meantime, please don't hesitate to reach out to us at Rewards@lorisgifts.com. We're here to help resolve any issues you may be experiencing.