With a few clicks, the Rheem Contractor App provides tools and content designed to make your work as a Rheem heating and air contractor or plumber easier. Contractors have access to learning resources and Rheem product information to help make the best decisions about equipment replacement or repair. The app is also an integrated part of Rheem’s Innovation Learning Centers, providing training materials and documents, interactive exercises, testing, and more - both onsite and after training.


Customized content for the Rheem Contractor and Plumber - As a Rheem contractor or plumber get customized content based on the products you support, and the programs and promotions in which you’re enrolled.

RealSupport Augmented Reality Tool - troubleshoot installation or repair issues with your fellow contractors or plumbers. Your phone/tablet becomes a video screen and drawing board to share with others to help quickly diagnose issues that may arise on the job site; up to three parties can participate in a support call. Draw or erase your notes and others on the call can see it too. Move the camera away to view something else and when you come back, your notes on the screen are right where you left them. All parties on the call can make notes on the screen.

Warranty Registration or Pro Club Points Registration in 4 easy steps - Quickly register Water Heating products by scanning the barcode, QR Code or entering the serial number. Register an optional Protection Plus Kit with warranty. ProClub points are automatically applied with warranty registration through the Rheem app

Search with QR Code Scanning - Find the content or product information you need with the quick search available from any screen. Instantly pull up full product and warranty information, certifications, documents, and parts for any unit with a QR code. You can share documents by adding them to your cart and sending them to any email address.

Product Browser - As an alternative to search, you can also use the product browser to access product features, specifications, certifications, and documents. Add documents that you’d like to share to your cart and send them to any email address.

Notifications and News - Choose to receive notifications and stay up-to-date on product releases, promotions, news and events. The latest press releases from Rheem are always available in the Contractor app, updated in real time.

Rheem Training - View the Rheem training schedule and register for training.

What’s New

Version 2.8.2

- bug fixes and performance improvements

Ratings and Reviews

3.1 out of 5
25 Ratings

25 Ratings

Dehno ,


Would be nice but it's very buggy. A lot of the manuals and instructions won't let me scroll down to the next page, and half the links are blank.

Also, it'd be nice to be able to turn the phone horizontal so you could read the diagrams easier.

Kind of buggy like Rheem's websites.

Mxpx421 ,

No way to check warranty status

No way to check warranty status which is the only reason to have a Rheem app to begin with.

Nateh123 ,



App Privacy

The developer, Rheem Manufacturing Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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