Richmond Moves 4+

Name: Richmond Moves
Rating: 4.8 (265 reviews)
Author: Via Transportation, Inc.

Via Transportation, Inc.

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- 4.8 • 265개의 평가

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설명

Think of Richmond Moves as a whole new way to get around Richmond — a ridesharing service that’s smart, easy, affordable, and green.
With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions.

What we’re about:
SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

AFFORDABLE.
Aggregating people into one vehicle brings down prices. Enough said.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at support-richmond@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

2024년 7월 29일

버전 4.17.4

Performance improvements and bug fixes.

4.8/5

265개의 평가

Excellent new transport service for Richmond Call

It’s like Uber but low cost and publicly supported! Richmond Moves provides safe, convenient transportation in Richmond. Just took a trip to BART and saved me 20 minutes from having to wait for a bus. The service also goes to El Cerrito Del Norte BART if you need to connect to regional transit like Vallejo or Napa buses. The only change I see is later operating hours (the service stops at 7 pm).

Complicated bookings

Richmond moves is a wonderful idea and fantastic program but there is a need improvement. The app itself and the workers on call are super confusing and/or frustrating. The calls are prolonged by readdressing information, spelling, etc... Of course it will take longer than the app but it shouldn’t take too long for something that takes one second. The annoying part is when they ask you whether you have the app or not which is unnecessarily, I wouldn’t be calling if the app is available.

Moving onto the app itself it’s direct and easier to work with rather than calling people. The catch is it’s not easy to keep up with. When you book a ride everything you need to know - drivers/ car info time and pickup. There has been numerous amounts of times that I booked a street(an exact corner) and the app picks a different location. What’s the point of filling out location if you’re going to use a different one. Last but not least the app can be laggy. I have to make sure I am refreshing the app every second in order to get an accurate time.