I have not been able to use the Ricoh360 app with the Ricoh360 camera, thus my experience has been far from satisfactory. The app consistently fails to connect to the camera, making it impossible to capture 360-degree photos and videos. Despite following all the troubleshooting steps provided, including reinstalling the app, checking for firmware updates, and ensuring a stable Wi-Fi connection, the issue persists. The interface is user-friendly, but what good is it if the primary function of connecting to the camera doesn't work? This major flaw renders the app useless. It's frustrating and disappointing that an app designed to work seamlessly with its own camera fails so spectacularly in this fundamental aspect.Until Ricoh addresses these connectivity issues and provides a reliable solution, I cannot recommend the Ricoh360 app to anyone. It's a shame because the potential is there, but the execution is severely lacking.

How was it that you decided to discontinue an app with no further warning. I had to arrive to a job site to use the same Theta app that I have used for years to capture images with my Theta Z1 camera. Only open it up on site and be told that the app was discontinued on today’s date. I download the new app, now I have to register an account with you guys just to connect to the camera. This wasted 30 minutes of time for me as I had to reconnect the camera to my device. Thank God this didn’t happen in front of a client.

I’m a VFX supervisor that uses the Z1 as my backup HDRI camera and this app is a major upgrade to the old version. The AE Bracket feature is exactly what I’ve been looking g for and have had to use plug ins on the camera to use before this. The plug ins still work and can be run via the app but now I don’t think I need them! Full manual control for a 9 bracket HDRI and I get to choose the number of stops between exposures is a dream come true. This is so fast and I can get multiple HDRIs and take up no time on set. THANK YOU RICOH!!!!

App does not work at all. It makes having the theta camera worthless. I could not be more frustrated with how bad it is. It struggles to connect. It is incredibly slow and fails to do what it is trying to do 95% of the time. It is seemingly impossible to successfully get photos from the device saved to the app or uploaded to the cloud. I should have never trusted Ricoh as a way to document anything important.