RidePATH +4

1. You can’t add more than two favorite stations which is just silly. Since you can’t add more stations, this shouldn’t be the default view.

2. When no scheduled rides are loading, there’s no explanation for it. And it’s not a glitch, it’s the day. When I changed the date of travel, a schedule populated. If the train ain’t running, it should just say so explicitly.

3. Why can’t I purchase rides through the app? It’s 2022…the meta verse exists. Surely a tap and go option isn’t rocket science.

4. Prioritize information better. Why is the trip planner on the landing page alllll the way at the bottom, where it’s not readily visible. That should be at the top where the survey prompt is…I’m not doing the survey. It’s too annoying.

Been waiting 6 years for a ‘real time’ feature for Path scheduling. Was incredibly frustrating in the past, especially on weekends, to plan your day around a train departure and then miss it because it came 5 min early and then have to wait up to 30 for the next one. Just the real time option on this app inspires 5 stars from me. Other options are also appreciated, like the saved favorites, though you should be able to save more than one favorite route and then scroll through them quickly whenever wanted.

The app is quite visually helpful, but it appears to only show scheduled departures. So, where the app says the next train to leave the WTC is a Hoboken train, all too often a Newark train comes in after the Hoboken train, but leaves before the Hoboken train, and vice versa.

This is annoying because the trains leave from different platforms, and since PATH does not provide announcements about which train is actually leaving first, this app ends up providing frustration for those passengers who only want to go to Exchange Place. This occurs at least once or twice a week.

The app also does not take into account trains that are taken out of service late in the rush hour. So while there may be a 10:12 train leaving on the Newark platform, when it arrives and is marked “no passengers,” you may or may not have time to get to the Hoboken platform and the train that is sitting there, ready to leave.

Until PATH IT improves its software to be more accurate, I recommend not bothering to download it, remove it if you already have it, or ignore its information for now, or at least take that information with a large grain of salt.

Maybe this app will be useful in some future version.