Download the RightTrack app – a safe driving tool brought to you by Liberty Mutual.
At Liberty Mutual, we believe safe drivers should pay less for their insurance. That’s why we offer RightTrack, a 90-day program that lets customers with safe driving habits save up to 30% on their insurance. As you drive around, the RightTrack app will evaluate four key safe driving habits (fast acceleration, hard braking, miles driven and late-night driving) to determine how much you can save with RightTrack. The more safe miles you drive, the bigger your savings.
The RightTrack app works in conjunction with the RightTrack tag device to automatically record your trips, capturing all the information needed to calculate your discount and give you feedback on your driving habits.
To sign up, you can contact your local Liberty Mutual office, call our toll free number at 1-800-837-5254, or get an online quote first at www.libertymutual.com/auto-insurance. If you’ve already enrolled, simply download the app and register to complete the set up process and start driving your way to a lower premium.
Liberty Stands With You.
*Please note: the RightTrack app is currently only available in select states.
Thanks for using RightTrack! Updates made to RightTrack include:
- Resolution of a bug that was stopping some customers from being able to complete RightTrack account creation.
Ratings and Reviews
The biggest issue was signing up for this program. I was cancelled on twice because I never “signed consent.” Finally I spoke to someone who gave me advice as to how to sign up and request the device. Once the device arrived, it was very easy setting it up through the site. It uses gps through your phone, so if your phone is acting up, it won’t save your drive. Also, it doesn’t take in to account when you speed up to get on the interstate/highway. So you can get penalized for doing so. Since it uses GPS, it knows exactly where you are so I would think it should be able to realize you are speeding up because you are supposed to. I would get dinged even if it was a change of 10mph on the ramp. In my mind, going slower might cause an accident, so I’d only accelerate really slowly if no one was around. Also, doesn’t take in to account for people randomly braking for no apparent reason causing you to brake abruptly. You’re being safe because your paying attention and are able to break to avoid an accident; however, the sensor views it as slamming on your breaks for “fun.” I did end up saving $155. But I think if I was able to do this again, I could save more.
Got a little discount, but felt deceived and at times, made driving less safe!
Setting up was a bit of hassle. However, getting device ready once I received them was fairly simple.
Like many reviewers mentioned already, device is very, very sensitive. Which, like one of the reviews said, it actually made driving less save to not get dinged with a bad drive. For example, when approaching a traffic light that turns yellow, if one stops, it triggers a “braking” event. Therefore, next time, one is tempted to just keep driving through the yellow even when there is sufficient time to stop. Same happens for acceleration.
Also, if you are driving a Tesla, you are toast of you leave acceleration on standard mode, and/or if are driving on auto pilot and car decides to slow down for traffic ahead.
And, last but not least, like many other users reported, all of a sudden, as you approach your last days of the driving evaluation, the savings drop for now reason. My drives got better, but the app knocked of $26 of savings for no reason on my last 3-5 days. Which, leaves me feeling deceived by Liberty Mutual and definitely a sour taste with the whole program!
If you can get a discount through “EverDrive (which checks a lot more variables, including speed limit and cell phone use, and it does not incentivize unsafe driving),” choose that program and the company that offers it instead.
Spinning wheel of death
So first off the whole process of even getting signed up for this program is horrible. They cancelled it on me 3 times and took away discount. When I called they said the reason was because I hadn’t signed up. I responded that there was never an email or anything telling me how to sign up. So I had to download the app to have the sensors sent to me (great thanks for letting me know in advance). The sensors arrive relatively quick, within a week or so. Now I’m trying to log back in and hook up the sensors and the app is not doing anything! Tried logging in and the login button just turns grey. Tried using the create account option and it gives me the spinning wheel of death. Tried to change password and it also gives me the spinning wheel of death. The app is not functioning whatsoever and their support button just has you call the support phone number which is currently closed. Now how can it be so hard to log into an app that you have already signed up for? It is also doing it on my wife’s phone as I tried to pull up on there... get your app together liberty mutual. This may be the worst ran program I have ever seen. I wonder how many people just give it up and lose the discount or are scammed as they don’t know how to activate. Please make this process more streamlined and for goodness sakes..... SEND SOME MATERIAL ON HOW TO ACTIVATE THE PROGRAM before you go deactivating people’s discounts!
- Liberty Mutual
- 73.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad (4th generation) Wi‑Fi + Cellular, iPad Air Wi-Fi + Cellular, iPad mini 2 Wi-Fi + Cellular, iPad Air 2 Wi-Fi + Cellular, iPad mini 3 Wi-Fi + Cellular, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation) Wi-Fi + Cellular, and iPad Air (3rd generation) Wi-Fi + Cellular.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2017 Liberty Mutual Insurance Company
With Family Sharing set up, up to six family members can use this app.