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Version 5.18.0

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Ratings and Reviews

3.2 out of 5
20.6K Ratings

20.6K Ratings

JennieRS ,

No Alert When Offline? Manual Resets?

We’re mostly happy with the Ring doorbell and app but we are frustrated by 2 critical issues that completely jeopardize the system’s usefulness. 1. The app does not notify you if the doorbell goes offline (for power or for network issues). So you are away and get no notifications and think no one has been at your front door but then learn that the system has been offline for days!! Really??!! No one thought to institute a “if The Ring doorbell hasn’t checked in with the network after x minutes, send an outage notification“?? I have free camera apps that do this. How can this not be a standard function in Ring? 2. How can you claim Ring provides any measure of security if some of the times it gets bumped off the network it requires unscrewing the Doorbell cover, resetting the doorbell, and running the reset function in the app that REQUIRES THE APP BE ON THE SAME NETWORK AS THE DOORBELL!!!!! ARRRGH!!! So you are away a few days, the power blips (which happens at least once a week in FL) and that’s it, no Rung doorbell. That is until we get home and go through the entire manual reset process requiring being logged into the same network. It’s utterly ridiculous. There doesn’t seem to be enough resilience built into the system to sort out blips and burps in power and networking to deal with those problems and get back online without interaction let alone a reset that requires I be physically present to do it!!! This needs work.

paint cup ,

A lot of pros and one con

I am giving 5 stars because both my flood light cam and spot light cam work perfectly. No delay, sharp clear video, I can hear and speak through the device very well. I am 100% thrilled with these cameras at almost a year after installing them. They were easy to install. I am a 60 yr. old widow and it was easy to wire in the flood light cam. My spot light cam is the one that plugs into a outlet. I wonder if these work so much better than my Ring doorbell because my door bell is battery operated. I keep the doorbell charged up, and have the Ring extender chime, but the delay on the doorbell is frustrating. By the time the live feed kicks in the people who ring the bell are walking away. I imagine it is because it is battery operated. I wonder if the direct wired models are faster. This camera has caught someone up by my bay windows trying to decide what to do once he noticed it was a Ring doorbell and I was able to have my local police view the video with ease and a better description than I could see in the dark.
I wish Ring could discount their products for us older folks on a fixed income. I would love to get more camera or the security system, but I just can’t afford them. What I do have makes me feel safer than if I didn’t have them. Oh! The neighborhood part of the app. Is the best thing ever! Sharing info with the neighbors also makes me feel safer.

nerak j27 ,

Single blind mother

I am a single blind female with children. I Purchased the ring doorbell as well as to flood light cameras for safety for me and the children. Unfortunately I use voiceover on my iPhone and my iPad in order to navigate my telephone or the computer. My ring devices are not compatible with voiceover. I can’t get them to work as long as I have voiceover on at the time I am trying to view, here, or speak to someone, my cellular device will not work as long as voiceover is on! However, I cannot navigate any of the equipment without the voiceover on! Unless someone comes over and review it for me, I can’t answer my doorbell, or speak on any of them without the voiceover. I have spoken with several rang assist technicians and they keep telling me they’re going to develop a fix for my issue. It’s been almost 3 years now, and my struggles are still here and there have been no fixes! These devices were expensive. Can you please help me. I thought for me being a single disabled mother these devices would help me but, they only help me if someone comes and does everything for me. If I am home alone, I cannot speak or answer the doorbell. I still have to physically go to the door myself and try to figure out who it is or just yell and ask them! They should not happen when you spend this amount of money! Please develop a fix for blind people who want to use your devices with voiceover. Thank you


Bot Home Automation, INC
494 MB

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.


English, Dutch, French, German, Italian, Spanish

Age Rating
Rated 4+
© 2019 Ring LLC or its affiliates.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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