RingCentral

  • 4.8
    out of 5
    72K Ratings
  • RingCentral is a game changer powerhouse!

    MadzLovesTheMBreath

    I love the ease and convenience the mobile app provides. Very lucky to get to use such a fantastic platform and highly recommend! The app allows me to use my work phone number on my personal phone without carrying a second device. I can take calls, join video meetings or webinars, and send SMS messages from anywhere seamlessly switching between desktop and mobile. If you are looking for a robust, all-in-one business communications solution, this is it! I love RingCentral.

    Developer Response

    Thank you for your fantastic insights! It is a great feeling when you can stop juggling two different phones to keep your work and personal lives separate. That second device fatigue is a real productivity killer, so it is fantastic that RingEX simplifies that for you. Being able to flip a call from your desk to your mobile while walking out the door is exactly what a unified foundation should feel like. One of the best parts of the mobile app is that your AI Call Summaries and Transcripts sync in real-time. If you take a call while out for lunch, you can read the summary on your desktop the moment you get back, ensuring your work momentum stays perfectly intact. We are thrilled that the platform is working well and that you are comfortable recommending it to others. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. We appreciate you for being a loyal RingCentral customer!

  • Best VOIP App for the Best VOIP Phone Solution

    Keaton Alexa

    This app is absolutely incredible compared to any other VOIP App In the industry. You can call, text, fax and video conference without having to switch to multiple apps! Not to mention the hundreds of other features you can use within the app. It’s 100% the future of Digital Communications. RingCentral has perfected their product and continues to add features to make Working From Anywhere as easy as possible!!

    Developer Response

    Thanks for this great feedback, Keaton Alexa! Great to hear from you!

  • Service

    MallovesJMJ

    Getting set up on the app and text messaging was challenging to begin with. There were a few extra fees that we did not expect. We finally met an agent that was extremely helpful. I wish I took her name because it made the whole experience worth it! I am really enjoying the app so far and look forward to all the technology you have to offer. Thank you.

    Developer Response

    Thank you for your awesome review and feedback! The Review Team would love the opportunity to hear more about your experience. Please reference this review and email us directly at review@ringcentral.com with more information to continue the conversation.

  • So many options!

    Mandiml1

    My most favorite thing about RingCentral is the option to do an auto reply text so your clients know if you’re out sick. This is an option by email on most platforms, but not text messages and many of my clients text. This is GREAT!!

    Developer Response

    Thank you for your great review! The Review Team would love to hear more about your experience. Please reference this review and email us directly at review@ringcentral.com with more information to continue the conversation.

  • Fantastic!

    ethan_doh

    My agency has tried many phone apps before. This is the first one with AI features. So far, it is amazing in my opinion. The app is steady and works well consistently. Previous apps were always flakey and had limited features. They would require many resets daily. However, Ring Central has many features, all fantastic and dependable. You can schedule availability times for each employee and calls/texts outside of those hours can either be transferred to other service representatives or automatically responded to with a message written by you. You can use text templates to save time when sending similar messages to many clients. AI will automatically take summarized notes of calls and save a perfect script of the call as well. These are just some of many great abilities of this app. 10/10 recommend!

    Developer Response

    Thank you for your incredible review, Ethan! We are thrilled to hear that RingCentral is the first phone app that consistently works well for your agency and that you find the entire system amazing and dependable! It is wonderful to know that features like AI summarized notes, employee availability scheduling, and text templates are helping your team achieve fantastic productivity and customer service. We appreciate your strong recommendation and look forward to continuing to support your agency's success! The Review Team would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together.

  • No call

    She Shine

    After the last update, my phone doesn’t ring for calls. The computer app will but not my phone which defeats the purpose of I’m away from the computer. I’d also like to see more integration with Apple as far as sending screenshots. It’s a bit annoying saving photos to add to the texts. Video, photo and text messaging could use some work like reactions to messages and things of that nature.

    Developer Response

    Thank you for your review and feedback! Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html