RingDoc is the phone system for doctors. Our app allows users to take their office phone system wherever they go. They can make and receive calls, check voice mail, transfer callers, and make extension to extension calls just like they are using a deskphone.
iPhone 12 fixes
Option to disable missed calls notifications
Fixed info button in call history
Fixed zoomed layout on iPhone SE
Ratings and ReviewsSee All
Update: works fine if app only on one cell phone.
So tech support suggested the system might be failing to work because I had logged in to the app on multiple cell phones.
I tried deleting the app from all but one of my cell phones. Now both the physical phones in the office AND the cell phone app seem to be working just fine. 🤷🏼♂️
RingRx is a great idea poorly executed. It seemsthis is a service by the type of people that don’t take pride in producing rock solid products or services. I need reliable function. And I’m talking BASIC FUNCTION.
The phones repeatedly fail to work, randomly for no identifiable reason. The phones ring. We pick up, but the patients calling can’t hear us.
I’m talking about both the physical handsets in office AND the smartphone app. RingRx Support has been relatively easily accessible and relatively professional but has not solved the issue.
I can’t run a medical practice if my patients can’t call to schedule. Ring Rx has cost me thousands in lost appointments, and it’s only been a few months of this misery.
Terrible support for professionals!
I cannot even start describing the dreadful experiences I’ve been having with this service.
For once, their international calls are super iffy, I never know if it will work or not. Second, my app sometimes just may stop working. They “fix”, I’ve been told is to delete and reinstall the app. However, at times you may not be able to get in again, even by resetting a new password.
Then, contacting costumer services is a nightmare, long holds and lies such as we will reach out within 2-5 minutes. An hour later and sever more calls with either long holds or no answer, still nothing.
Pleeeeeeease stop taking money from professor in health care if you cannot provide the services you promise. Our field is important and it requires care. People’s lives and professionals’ careers are in the line! Be responsible!
I am continuing to look at other options as this app does not seem to improve. When I first spoke with them, it sounded like they would be adding features and were aware of the limitations. The app can be slow, you cannot add contacts easily in the app, and you cannot block calls. The calling blocking is a common feature with most similar apps and with the number of SPAM calls received, this really should be added.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
With Family Sharing set up, up to six family members can use this app.