Rinnai Central 4+
Rinnai America Corp
Designed for iPad
-
- Free
Screenshots
Description
PROs / Installers: Stay connected to Rinnai and your customers from anywhere. Register your customer's Rinnai appliances. Set up water heaters with your phone.
Rinnai Tankless Owners: Get connected to your Rinnai tankless water heater with Rinnai Central. Set your water temperature and control recirculation (if applicable) to meet your needs.
[FEATURES]
[For PROs]
-Set parameters and perform service on Rinnai RX/RXP/CX/CXP Rinnai Tankless Water Heaters from your phone.
-Register Product: Remotely register products within 90 days of installation to help your customers extend their labor coverage. Restrictions apply.
-Set up a Customer’s Wi-Fi Module: Set up and configure your customer’s Wi-Fi module from your own phone
-Documentation: Always have the latest documentation from Rinnai
-Online Training: Access videos and training from Rinnai and track your personal progress.
-Order Parts: Access the Rinnai parts webstore from the palm of your hand.
-Troubleshooting: Diagnose codes at a glance with the Rinnai’s Troubleshooting Guide.
-Solution Selector: Choose the right Rinnai product for your customer’s needs.
-Rebate Finder: Find all rebates in your customers’ area.
-Rinnai News: Learn about the latest news from Rinnai.
[For RINNAI TANKLESS OWNERS]
-Manage: Adjust your water heating system temperature based on your family needs.
-Recirculate: Quickly activate recirculation (if applicable) from anywhere for faster hot water.
-Schedule: Ensure hot water is ready when it's needed with customizable daily schedules. Also, set vacation mode when hot water is not needed, saving money and energy.
-Status: View real-time status and maintenance alerts to ensure that your water heater is working efficiently.
-Find a PRO: Find Experienced Rinnai PROs/Installers near you.
[COMPATIBLE PRODUCTS]
Rinnai Residential and Commercial Tankless Water Heaters (2006 models and newer) with Rinnai’s Wireless Module (sold separately). Some exceptions apply. See User Manual for details.
Read our Data Use and Privacy Policy, Terms, and other important info in the legal section of our App Store description[LZ1] or at the web addresses below.
[Terms of Service]
https://www.rinnai.us/terms-of-use
[Privacy Policy]
https://www.rinnai.us/privacy-policy
What’s New
Version 4.0.6
Further fixes for First time registration and "control failed"
Ratings and Reviews
Update missed the mark
The new Rinnai app is not an enhancement over the previous version. Even a slight step backward.
Appearance is a modest improvement. But, the Recirculate function is less reliable than previously. And since we don’t use preset schedules, the manual recirculate function is our house’s primary use of our Rinnai water heater and the app. Response to the Recirculate function varies. Sometimes it works, sometimes it doesn’t respond at all, and sometimes it seems like it doesn’t turn off when the selected time is up. Also, the remaining recirculation time no longer shows. That was a helpful feature.
The Refresh Status function (still) doesn’t do anything. And , why do I need to confirm that I want to refresh right after I just hit the button to refresh? It’s just an extra step, then the “refresh” quickly returns no new data.
Looking forward to the next version.
Developer Response ,
UPDATE: The recirculation feature has been fixed in Version 3.0.6.
PREVIOUS: Thank you for your feedback. We are aware of the recirculation bug, and we are testing the fix for this at this time. We also are making changes to the Status Page so that it will refresh automatically. The "refresh" button is a signal to the water heater to send the most current data, which takes some time to refresh, and our next version will automate this when you open the application to reduce the time to get recent information. Thank you, and we will update this comment when we release the new version to see if we addressed many of your concerns.
Terrible App...Doesn't work
The main problem is that the on demand recirculation doesn't work. No matter how long you request it only runs for a few minutes and then stops so you end up washing dishes or clothes in cold water. Thankfully the scheduled run times seem to work. I thought it was fixed in the 4.0 update as it seemed to work for a while but it has stopped working again. Not sure if the 4.0.2 update broke it again.
So Far, So Good
I stopped using the wi-fi module a while ago and installed the Rinnai MC-195T-US wired controller because I was having issues with connectivity. I just did a flush on the tankless water heater and figured I would try the wi-fi module again. I installed the Rinnai Control-r 2.0 app and made it through to end where the wi-fi was connected, but the app crashed after that. After doing this a few times, I got frustrated and was going to install the wired controller again until I stumbled across this app. This is definitely a better experience and I was able to get everything set up.
I will update this review if there are any changes.
App Privacy
The developer, Rinnai America Corp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Rinnai America Corporation
- Size
- 68.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Copyright Rinnai America Corporation
- Price
- Free