The Rinnai Pro mobile application allows Rinnai America to extend its unwavering commitment to dealers who sell, install and service our products to consistently provide the highest level of customer satisfaction to mobile!

Control and Monitoring - Rinnai certified dealers can utilize smartphones or tablets to conveniently monitor the system performance of the Rinnai water heating systems. Have access to error code remedies and installation guides at your fingertips.

Remote Diagnostics and Maintenance –
Designed to give monitoring technicians detailed system information via automatic alerts and remote diagnostic tools before ever leaving their place of business, leading to shorter maintenance and repair times.

Accessibility and Convenience –
The app provides monitoring technicians access to:
• Technical Bulletins
• Product Warranty Information
• Product Registration
• Manuals
• Step-by-Step Repair Guides

What’s New

Version 1.0.60

Bug Fixes

Ratings and Reviews

3.0 out of 5
2 Ratings

2 Ratings

IrishFreak91 ,

No email verification

Ryan with Roth heating and plumbing. Tried to sign up while sitting with a rinnai rep. Both of us didn’t get verification emails (I tried two different emails to sign up) can’t log in until I get that email... help?

Happy-Cookie ,

Cool new app from Rinnai

I have an iPhone 6. The latest update got it working on my phone so now I can register products and check out the information I need.

OH_G ,

Great user experience

The app is very thoughtfully laid out and intuitive.

App Privacy

The developer, Rinnai America Corp, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


Rinnai America Corporation
33.3 MB

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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