We care for your clothes so you can care for everything else. Rinse is the most convenient Dry Cleaning and Wash & Fold door-to-door delivery service.
We’ll pick up your clothes and other laundry items, work with highly vetted local partners to clean them, and deliver them to your door in just a few days. Next-Day Rush service is also available for all Wash & Fold orders.
For more delicate laundry items such as activewear, we offer a Hang Dry service. We also offer a Leather Care service and we can handle simple Repairs. Finally we always handle your donations for free.
With Rinse, you’ll get:
- High-quality cleaning, guaranteed
- Door-to-door pickup and delivery always between 8pm and 10pm
- Convenience of 7 days a week including Sundays
- Personalized cleaning preferences
- Affordable and transparent pricing, no hidden fees or surcharges
- Responsive and knowledgeable customer service
- Convenient, cashless payment
How Rinse works for you?
Schedule your first pickup for any day of the week, including Sunday.
Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started - even your own, personalized Rinse bags.
Just fill 'em up and confirm your delivery date and cleaning preferences with your Valet.
Our cleaning experts have decades of experience to keep you looking your best. Our cofounder, James Joun, grew up in the dry cleaning business!
Whether it's Dry Cleaning, Wash & Fold, or Hang Dry, we'll take care of you. Guaranteed.
We'll check your pockets and remove pens, receipts, and other items that don't belong. Your clothes are in good hands.
We're experts in clothing care, and we make sure our cleaning partners are the best of the best. That's quality, guaranteed.
We're passionate about Mother Nature and our customers, too. We recycle hangers, accept clothing donations, and never use the harmful chemical Perc.
On the day of your scheduled delivery, we'll text to remind you that your Valet will arrive between 8pm and 10pm.
You can even check in on your Valet's status in real-time. Easy!
Not Home? No Problem
With our optional Rinse Drop service, you don’t even need to be home. We can pick up and drop off right from your doorstep or concierge.
The job of ensuring security and stability for an app is never done so, as usual, this version includes a few technical improvements under the hood.
Ratings and Reviews
Rude unhelpful & puts customers at risk
I've used Rinse a few times and the service of pickup/dropoff has been inconsistent but ok. They have lost two of my socks but I figured this is a thing that sometimes happens. However, the last order came back more strongly scented than previous ones and I have now been walking around with a rash all over my legs from wearing pants I sent out in the last order. I have had "hypoallergenic" selected in my preferences since the very beginning and contacted CS asking if they could use a fragrance and dye free detergent as I am allergic to even some detergents that claim to be hypoallergenic including Tide Free and Gentle which once left me calling my doctor for an emergency appt for cortisol because my eyelid had swelled up to the size of a ping pong ball from sleeping ok a pillowcase washed with the detergent. Rinse customer service was dismissive, rude and unhelpful and only repeatedly told me that they do indeed use Tide Free and Gentle as their hypoallergenic option and it is the only option. They are completely unconcerned with their customer well being. Thankfully I only had easy wash and dry items laundered by them and not all of my clothes. Every laundromat and wash & dry I have ever been to in the city has All Free and Clear and most have eco/organic options. They've lost a customer.
This service sounds like a dream come true. So convenient and easy. Those are the only two positive adjectives they deserve. Although, that is not why I’m writing this negative review. I have used this service for awhile and enjoyed the quality many times. When they switched over their new app logo & changed everything, their quality has plummeted. They just dropped off a huge dry cleaning delivery and I checked to see if everything was okay and 95% of my shirts are ruined with yellow staining all over the neck and body of the button ups!!!! I am mortified. This is the lousiest service ever and they need to do a better job with their quality control. Something is going on in their cleaning facilities. Whoever owns this company needs to do a better job!!!! Very very disappointed. This is 2018, almost 2019 and you guys can do better!
Clothes are clean with little time and effort
See a lot of negative reviews - they seem to fall into two camps of people that are either super particular about their clothes and detergent type or people that have had genuine screw ups (e.g. lost clothes, no show valet, etc). For me, as a guy who doesn’t have any detergent allergies or special requests, the service has been really convenient and time saving. Maybe I’ve just been lucky, but for me they’ve always been on time and have returned my clothes clean and reasonably folded on the ~5 occasions I’ve used them so far. They were even able to reschedule once for me on short notice. I suspect if one is busy enough to need to use rinse, typically they only leave a review if they have a really horrible or really spectacular experience - the frequency of negative reviews here I think is misleading.
With Family Sharing set up, up to six family members can use this app.