Riptide is the customer engagement platform for essential service providers. With Riptide, businesses can use SMS to stay closer to their customers, run faster, and make more money.

With the Riptide app, you and your team manage all their conversations, customers, and suppliers wherever you are on your iPhone or iPad.
- keep business and personal separate in your company
- manage all your SMS text conversations in one place
- get a single SMS text number for your business
- sync with conversations on the web
- start conversations with new customers or anyone in your customer database
- customize welcome messages for each team member
- customers can reach into you through your SMS text number
- take pictures or send photos from your gallery to show the work you’re doing
- get pictures from your customer to better understand their issues
- close conversations when you’re done with the service - all conversations are archived along with images
- tap to view prior conversations at any time to provide context

What’s New

Version 2.2.7

Important improvements to stability with the conversation list.
Overall performance and stability fixes.

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

App Privacy

The developer, M3G Technology, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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