Manage your prescriptions, shop for your whole health needs, earn Rite Aid Rewards points and convert to BonusCash for more savings. The Rite Aid Pharmacy app is here to help you not just get healthy, but get thriving!
● From your prescription history, by scanning your prescription barcode, or entering in your prescription number
● Create and manage prescription reminders
● Receive notifications when your prescription is due for a refill
● Add and manage family member prescriptions all in one place
● Easily transfer your prescriptions to any Rite Aid Pharmacy
RITE AID REWARDS
● Convert your Rite Aid Rewards points to BonusCash
● Track your points balance
● View your BonusCash transaction history
● Browse, search, scan for, and clip Load2Card coupons
● Save your Rite Aid Rewards Account to your Apple Wallet
● Browse and shop thousands of your favorite products and have them shipped to your front door
● Locate the Rite Aid store nearest to you
● View store and pharmacy information and services
● Select your store for future reference
● Browse the weekly circular for your area
Based on your feedback, we squashed bugs and enhanced features to improve your app experience. Thanks for being a Rite Aid customer!
Ratings and Reviews
Good app, some issues
Use this app for coupons, shopping & mostly prescription management. One thing I really think you should consider is when you use the app to submit a refill request for a prescription it still shows up under “ready to refill” until it’s been filled. This confuses me (and I’m young with only 2 prescriptions filled monthly!) because if my prescription isn’t ready in a reasonable time I question whether the request went through or not, or even if I thought I sent the request but forgot. It should say “refill requested” or “awaiting refill” as soon as it’s sent to the pharmacy. This way you know for sure it was sent and the pharmacy is maybe just busy. Regardless, it should not still show up under refills if it’s been requested.
I am finding this site and Rite Aid, difficult to maneuver. I appreciate shortages in staffing, but it is still difficult. I have been trying to get my meds delivered for days. I received one notice they attempted delivery, but there was no one home ( two people were home) I was told three times the meds were delivered, only to discover they were still at the store. I had a Door Dasher there to pick them up, and they were told that they had been delivered. They have not. In the next few days I was told delivery was impossible over the weekend. I sent a friend to pick up my meds and they refused to release them. I changed to Rite Aide, because my insurance company insisted. It’s been 5 days and I still do not have my medication. Today I am told they don’t even have my prescription, it’s at another location. The other location said they don’t have my insurance information. I am getting no where fast. I don’t understand how they can tell me they tried to deliver it last week, but now it does not even exist. Long story short I sent a friend to pick up the meds, not only did they have them, they have had them since 1/27. I have gone 5 days without medication, simply because no one answering the phone, could be bothered to check and see if the prescription was ready. Trust me I try to be sympathetic to the plight of the situation. But a lot of this difficulty seems to stem from no one just taking a moment to listen to me and see if what I said was true. Thank you.
Developer Response ,
We are terribly sorry to hear this. Please know that we take situations like this seriously. Please contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by visiting https://www.riteaid.com/customer-support/contact-us so we can work on this directly with you. Again, our apologies for your frustration.
Ran out of important meds because of awful app
I ordered refills through the app the other day for 7 medications that I would run out of within the next week (my meds are almost always ready within 1-2 days). The app confirmed that my refill requests had been processed successfully. The app never shows me any info about pending refills, so I was completely unaware that there had been some sort of issue with the app. Two days after submitting the request, there was only 1 med listed in the app for pickup. At this point I’m running extremely low on the other meds, so I called the pharmacy to see what is taking so long. Turns out that out of the 7 refills I requested, 1 was ready, 1 was awaiting refills from the doctor (which is fine), and they didn’t receive any refill requests for the other 5. If the app showed status updates for pending refills, I would have caught this issue sooner. Now I’m out of 3 meds and am feeling the effects. The technician I spoke with over the phone regarding this had no problems putting through those 5 refills, so it was 100% an issue with the app. Rite aid, please don’t fail me like the last 4 pharmacies I’ve dealt with. I’m chronically ill and take a ton of medication. I’m really tired of pharmacies having these inexcusable errors and putting me in dangerous medical situations. Maybe you should drop all of your other app features and focus on fixing the pharmacy feature so your patients don’t die... Just a thought.
Developer Response ,
We are terribly sorry for this and woud llke to soncerely apologize for the inconvenience. We are working hard to correct the issues related to ordering prescriptions through the app. In the meantime, please contact your local pharmacy directly to ensure all of your medications are ordered and available on time. We will report back with an update as soon as possible. Thank you!
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- User Content
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- Rite Aid Hdqtrs. Corp.
- 49.1 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2022 Rite Aid Corp
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