Riverview Mobile Banking 4+

I have been very pleased with Riverview Bank and their mobile app so far. When they added the feature of being able to deposit a check via the mobile app, I was happy I didn’t have to make a 20 mile round trip to just use the ATM.
The problem is, they DO NOT make any funds available. If deposits via the app are made after 4pm, they’re not available until after 7pm the next business day.
This policy was obviously written by people who assume their customers are trying to steal from them and who do not understand technology.
My suggestion would be they treat it like an ATM deposit and make $300 available or do what BECU does; make the entire amount available immediately through mobile deposit.
Otherwise, I am extremely happy with Riverview customer services and the people who work there.

I deposited a check using my mobile app on Saturday morning before the bank opened up. The money was not available or even a portion like is typical with mobile banking apps. I called and was told that the money wouldn’t be available until Monday evening some time. No definite answer. It is almost an hour after all the branches are closed and the deposit is showing as “approved” but no portion at all is reflected in my available balance. I will never use this app again.

I truly enjoy the employees at Goldendale Branch of Riverview Bank. They are right there to help anyone that comes in and they take care of business with a smile. They go the extra mile to help whenever needed.

I am always impressed with the manager, Cindy Furlong. If she is busy with a customer, she follows thru to make sure my business is taken care of.

The Bank always looks inviting. It is special at any time with Christmas taking highest marks. The Christmas Tree with Christmas wishes for our community children, to fulfill, is enlightening to share the love of giving and the Christmas Spirit! ♥️