Robinhood: Trade BTC, SOL, ETH 17+

Love App , company and democratized breakthrough

I remember back in 2013 I started to invest in Stocks with a Scottrade brokerage firm and each time you make a transaction you pay $7 fee. So, basically for buying a single stock you have to pay $7 and selling another $7. At the end of the day your profit meter will always start after $14 at any given point , beginners don’t find it viable option that each time your profit has to be -$14 plus federal taxes at the end of year. I have been using this product almost since 2014 or 15 cannot remember but cannot think for a better app than robinhood. There are lot of other wealthy brokerages firms and rich people who try to criticize robinhood mission and only want the rich to be rich. For average American joe or immigrants , robinhood has against all odds have provided a platform so simple that everyone can start investing for future.
When a person tries to a breakthrough something established for years they definitely face a lot of flak and criticism from people who have been rich holding stocks for decades but millennials want to improve their life today! At the same time think about future. Everyone needs are different.
Long story short, stock and options trading is phenomenal and crypto there is still room to improve and add more currencies. Also, I would definitely be interested in what company has to offer long term for assets management.

개발자 답변 ,

Thanks for taking the time to write an in-depth review. We appreciate you taking the time to share your thoughts regarding Robinhood! We're glad to hear that you're joining us in democratizing the financial system!

Just needs a human when things go wrong

As of lately I have literally been logging into my Robinhood app at least 7 times a day or more. I am very familiar with the layout, the menu, settings etc. One day I opened the app and saw all of my investments and well as other stocks that are listed showing a gray box next to it with a dash going through it. Now I’m used to seeing something kinda similar when I lost my signal and the app is trying to pull the information as soon as I get a signal but this time was different. I was home connected to my WiFi and my internet connect was excellent. No other app was having connectivity issues so I knew it wasn’t my internet, the only option available on my Robinhood was the link for a free stock if I recommend a friend. So I tried to troubleshoot by closing the app out completely then flogging back in and the same problem. I then clicked on the Help then contact us and realized the help is just pre loaded questions that they assume should resolve most issues you have but since none of those preloaded questions pertained to me I chose the option of “something else” which it then led me to write an email option. I did however within about 20 minutes the app began functioning properly. I never received an email response back and that was at least 2 weeks ago. That is my biggest concern with the Robinhood app. No live chat support or phone number to call. Other than they if everything works as designed the is the best app for your money.

개발자 답변 ,

We’re sorry to hear you’re having issues getting the help you need. If you still need assistance, please reach out to us at reviews@robinhood.com. We’d really like to resolve this for you.

Very bad experience

Usually I don’t write reviews but I am beyond surprised(negatively ofc) with how badly support team treated me. So I have been trying to make an account for months now, and it got stuck on the verification process, however no one informed about that. Then I somehow managed to get in touch with support(you can not reach them from the app as long as your account is not verified, very unhelpful). I asked them what is the problem and then they realized that they made a mistake on their end and no one told me to submit additional information( because in the app it only says that verification is in process). Therefore I submitted the additional information that was requested snd waited for a good month for approval. Unfortunately nothing happened and I reached out again to them, to what I got an automatic reply that the case is closed and there is nothing i can do about it. Then somehow over my friend who already has an account I managed to get back in touch with them(he called them to help me via his account). They again asked for the same information as before, which I again submitted a week ago, and asked via email how long is this process going to take. NO RESPONSE, so I sent another email like 4 days ago, and guess what NO RESPONSE. Basically biggest waste of my personal time. Should have just used other trading app from the beginning. Don’t recommend.